- Hong Kong Hong Kong
Health Care & Co. Hiring! Full Time Senior E-commerce Platform Operation (Hong Kong) in Hong Kong - Ricebowl
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Job Description
Responsibilities
About the role
Responsible for overall operation and GMV delivery of major HK e-commerce platforms (HKTVmall, Shopee, Lazada, TikTok Shop, official website, etc.).
Key responsibilities
Develop platform strategies, campaign planning, traffic and conversion optimization to boost exposure, CTR and repurchase rate
Product listing optimization: title SEO, visuals, pricing, inventory, review management and store rating maintenance
Liaise with platform managers/agents, apply for official campaigns and resources to secure traffic support
Data analysis: daily/weekly/monthly reports, review traffic, conversion, AOV, ROI and deliver actionable improvements
Coordinate with supply chain, CS and logistics to ensure order fulfillment, after-sales and user experience
Monitor competitors and market trends, iterate strategies and drive product/category growth
About you
Bachelor's degree or above
3+ years senior e-commerce operation experience in Hong Kong
Proficient in Hong Kong e-commerce rules, traffic logic, campaign mechanisms and ad tools
Proven track record of 0-1 store setup, bestseller building and GMV growth
Proficient in Excel/analytics tools; data-driven, strong in review and strategy optimization
Good Cantonese/English/Mandarin; fluent written communication; strong cross-team coordination
Goal-oriented, able to work under pressure, proactive and independently responsible for full-platform operation
Benefits
Discretionary bonus
Medical insurance
5-day work week
Bank holidays
Flexible working hours
Annual leave 10-15 days
Continuous professional training
Staff purchase discount
Education allowance
Marriage leave and compassionate leave
Full-time
Responsible for overall operation and GMV delivery of major HK e-commerce platforms (HKTVmall, Shopee, Lazada, TikTok Shop, official website, etc.).
Key responsibilities
Develop platform strategies, campaign planning, traffic and conversion optimization to boost exposure, CTR and repurchase rate
Product listing optimization: title SEO, visuals, pricing, inventory, review management and store rating maintenance
Liaise with platform managers/agents, apply for official campaigns and resources to secure traffic support
Data analysis: daily/weekly/monthly reports, review traffic, conversion, AOV, ROI and deliver actionable improvements
Coordinate with supply chain, CS and logistics to ensure order fulfillment, after-sales and user experience
Monitor competitors and market trends, iterate strategies and drive product/category growth
About you
Bachelor's degree or above
3+ years senior e-commerce operation experience in Hong Kong
Proficient in Hong Kong e-commerce rules, traffic logic, campaign mechanisms and ad tools
Proven track record of 0-1 store setup, bestseller building and GMV growth
Proficient in Excel/analytics tools; data-driven, strong in review and strategy optimization
Good Cantonese/English/Mandarin; fluent written communication; strong cross-team coordination
Goal-oriented, able to work under pressure, proactive and independently responsible for full-platform operation
Benefits
Discretionary bonus
Medical insurance
5-day work week
Bank holidays
Flexible working hours
Annual leave 10-15 days
Continuous professional training
Staff purchase discount
Education allowance
Marriage leave and compassionate leave
Full-time
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