SEARCH AVENUE PRIVATE LIMITED Hiring! Full Time Reservations Agent - Operator in Southeast (Singapore), Earn up to SGD 2,900 - Ricebowl

Our client is seeking a Reservations Agent to join the pre-opening team of a new luxury hospitality destination in Singapore. This role is responsible for managing room reservation enquiries, converting bookings, and delivering exceptional guest service throughout the reservation process.

As a key point of contact for guests, you will play an important role in driving revenue, maintaining booking accuracy, and ensuring a seamless guest experience from enquiry to confirmation.

Job Responsibilities:

• Handle room reservation enquiries via phone, email, and other communication channels in a professional and timely manner.
• Convert enquiries into confirmed bookings while ensuring all reservation details are accurately recorded.
• Provide guests with accurate information on room availability, rates, promotions, and hotel services.
• Respond promptly to guest requests and maintain a high standard of customer service at all times.
• Identify opportunities to maximise room revenue and promote hotel products and services where appropriate.
• Follow up on reservation enquiries and potential business opportunities.
• Maintain accurate reservation records and ensure all bookings are updated in the hotel management system.
• Support room inventory management and other reservation-related administrative duties.
• Ensure all guest interactions are handled professionally and in accordance with company service standards.
• Work closely with operational teams to ensure guest requirements and special requests are communicated effectively.
• Contribute to a seamless guest experience by maintaining accuracy, efficiency, and attention to detail in all reservation activities.

Job Requirements:

• Previous experience in reservations, hospitality, customer service, or front office operations preferred.
• Strong verbal and written communication skills with excellent telephone etiquette.
• Proficiency in Microsoft Office applications and hotel reservation systems.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• High level of accuracy and attention to detail.
• Service-oriented with a passion for creating positive guest experiences.
• Ability to work well under pressure in a fast-paced environment.
• Hospitality-related qualifications will be an advantage.
• Pre-opening hotel experience will be advantageous.

Location: Central

Work Hours: 5 days work week (shift duties required)

Salary: Up to $2,900

If this sounds like you, click APPLY NOW to send us your CV.
We regret that only shortlisted candidates will be notified.

Eleanor Ho

EA Registration No.: R1325724

EA License No.: 25C2695

At Search Avenue Pte Ltd, we believe recruitment is more than just filling positions — it’s about building futures. Founded by two passionate individuals with over 12 years of recruitment experience, Search Avenue was born out of a shared vision: to raise the standards of recruitment through integrity, innovation, and unwavering dedication to people.

We are deeply committed to understanding the evolving needs of both employers and candidates. Our approach combines advanced technology with a human touch, ensuring personalized, efficient, and meaningful hiring experiences. Whether it’s permanent placements, executive searches, or talent mapping, our mission remains the same — to connect top-tier talent with companies that value diversity, capability, and culture fit.

Driven by our founders’ belief in work-life harmony, we champion flexible career opportunities and inclusive workplaces. Our goal is to empower individuals to thrive in their careers while honoring their personal commitments — and to help businesses grow stronger through passionate, high-performing teams.

At Search Avenue, recruitment is our craft — and people are our purpose.