Lancesoft Malaysia Hiring! Full Time Project Coordinator in Pulau Pinang - Ricebowl

Job Title- Project Coordinator

Key Responsibilities

Project Coordination & Execution

• Support Project Managers in executing custom and complex customer projects.
• Review customer documentation and create project profiles in Financial Force (FF).
• Submit, monitor, and track projects through the engineering lifecycle.
• Coordinate project-specific part numbers, configurations, and system requirements.
• Coordinate activities across Sales, Engineering, Operations, and other internal teams.
• Monitor project progress, timelines, milestones, and deliverables.
• Identify project risks, issues, and dependencies and escalate where required.
• Prepare and provide regular project status updates and reports.

Stakeholder Management

• Act as a key liaison between Project Managers, Project Engineering, Sales, Customers, and Operations.
• Maintain clear communication and alignment on project scope, timelines, and deliverables.
• Participate in customer meetings, project discussions, and planning sessions.
• Serve as the day-to-day coordination point for project-related activities.

Delivery & Quality

• Support the successful delivery of projects within agreed timelines and scope.
• Assist with project schedules, resource coordination, and governance activities.
• Support quality checks and validation of project deliverables.
• Coordinate issue resolution and follow up on escalations.
• Identify opportunities for process improvement and operational efficiency.

Operational & Technical Support

• Work with project and operational tools such as DOMS, DellStar, Financial Force (FF), OFS, EBI, PET Tool, and FMT.
• Support configuration services and deployment toolsets.
• Assist with implementation planning and delivery tracking.
• Analyze project performance and contribute to process improvement initiatives.

Required Skills

• Strong verbal and written communication skills.
• Excellent organizational, coordination, and time-management abilities.
• Strong attention to detail and ability to manage multiple priorities.
• Good stakeholder management and interpersonal skills.
• Ability to handle conflicts, escalations, and time-sensitive issues.
• Proactive, analytical, and solution-oriented approach.
• Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Ability to work effectively in a fast-paced, cross-functional environment.

Qualifications

• Bachelor’s degree in IT, Project Management, Business, or a related field preferred.
• Diploma with relevant professional experience will also be considered.
• Familiarity with project management methodologies and processes.
• Basic understanding of PC operating systems, deployment environments, and configuration services is an advantage.

Experience

• 3+ years of experience in project coordination, project management, program coordination, sales operations, IT operations, or a similar role.
• Experience coordinating activities across multiple teams or business functions.
• Experience in a technology, hardware, IT services, or enterprise environment is an advantage.