- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Operation manager
Job scope:
* Oversee daily operations for all assigned cleaning sites
* Manage Operations Executives, supervisors and cleaners
* Ensure sufficient manpower and arrange relief workers
* Monitor attendance, lateness, absenteeism and staff discipline
* Conduct regular site inspections and quality audits
* Ensure cleaning schedules and periodic works are completed
* Handle daily client feedback and operational complaints
* Arrange replacement staff for urgent shortages
* Monitor equipment, chemicals, uniforms and cleaning supplies
* Control overtime and unnecessary operational expenses
* Conduct staff briefings, training and performance reviews
* Work with HR on recruitment, deployment and disciplinary matters
* Ensure workplace safety and cleaning SOPs are followed
* Submit weekly operations reports to the Project Manager or Senior Manager
* Escalate serious client, manpower or safety issues promptly
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