SUNNYHILL ACE PTE. LTD. Hiring! Full Time Student Management Support Officer (Discipline - Operations) in , Earn up to SGD 3,600 - Ricebowl

️ Key Responsibilities

1. Student Discipline & Behavioral Management

• Discipline Support: Partner closely with the school Discipline Team to oversee, implement, and maintain overall student discipline standards.
• Incident Management: Supervise students assigned to in-house detention, locate missing students, and manage active student meltdowns safely and empathetically.
• Special Case Support: Supervise, mentor, and engage Students with Additional Needs (SwANs) and students identified as at-risk.

2. Patrols & Operational Duties

• Premises Patrol: Conduct routine checks across school grounds, canteen areas, and free play zones to ensure student safety and orderliness.
• External Monitoring: Assist with traffic control duties and patrol out-of-school areas including neighboring HDB blocks and public playgrounds.
• Grooming Checks: Conduct routine spot-checks on students' overall neatness, uniform attire, and hair standards.

3. Investigations, Case Management & Outreach

• Case Investigations: Lead preliminary incident investigations, take statements from students, and compile objective reports for school leadership.
• Home Engagement: Conduct joint house visits alongside school personnel and manage phone communications with parents regarding student updates.
• Staff Guidance: Help guide school staff on proper incident management techniques and restorative discipline practices.
• Meetings: Actively participate in administrative student management and case review meetings.

Job Requirements

Experience & Background

• Minimum of 3 years of active experience in enforcement agencies (e.g., SPF, SCDF, SPS, or established auxiliary security forces).
• Proven experience utilizing a restorative practice approach for case management and disciplinary support.
• Prior experience in a local primary school or working with young children is highly advantageous.

Core Skills & Competencies

• Communication: Strong English proficiency to confidently speak, read, and write structured, objective incident reports.
• Interpersonal: Natural capability to build rapport with young primary school students, teachers, and external parents.
• Technical: Basic ICT literacy with proficiency in data entry and case logging via Microsoft Office application tools.
• Attributes: Meticulous attention to detail, efficiency in meeting tight deadlines, and a service-oriented mindset.

• Work Schedule

• Mondays to Thursdays: 6:45 AM to 4:00 PM (includes 45 minutes lunch break).
• Fridays: 6:45 AM to 3:30 PM (includes 45 minutes lunch break).
• School Holidays: Service is generally not required during school holiday periods, except on specific ad-hoc days requested by the school.
• Rest Days: Off on Saturdays, Sundays, and all gazetted Public Holidays.

Sunnyhill Ace Pte Ltd is a Singapore-based company primarily engaged in general cleaning services, including the cleaning of offices, public areas, and factories

The company's services encompass standard office cleaning duties as detailed in its job descriptions for cleaner positions.

Typical services provided by the company include cleaning and sanitizing, dusting, vacuuming, sweeping, trash removal, restocking supplies, equipment maintenance, and ensuring safety compliance.