- Hulu Langat, Selangor Hulu Langat WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
Process and manage customer orders accurately and efficiently.
Prepare quotations, invoices, purchase orders, and related sales documents.
Ensure all order details are complete before submission to production.
Update and maintain sales records and order tracking systems.
Respond to customer inquiries via WhatsApp, email, phone calls, and social media.
Provide product information, pricing, lead times, and order updates.
Handle customer feedback and resolve issues professionally.
Build and maintain strong relationships with customers.
Coordinate closely with Design, Production, QC, and Logistics teams to ensure timely order fulfillment.
Monitor order progress and proactively follow up on pending tasks.
Keep customers informed of production and delivery status.
Maintain accurate customer and sales databases.
Prepare daily, weekly, and monthly sales reports.
Organize and archive sales-related documents systematically.
Track sales performance and order completion rates.
Support the sales team with quotations, proposals, and presentations.
Follow up on submitted quotations and potential leads.
Assist in identifying opportunities for repeat orders and upselling.
Team player with a positive attitude.
Proactive and solution-oriented.
Strong sense of urgency and accountability.
Excellent communication and interpersonal skills.
Highly organized and detail-focused.
Committed to delivering outstanding customer service.
WORKING HOURS :
MONDAY - FRIDAY : 9AM - 6PM
SATURDAY : 9AM - 1PM
LOCATION : BANDAR RINCHING, SEMENYIH, SELANGOR
Company CultureAt *************, we believe in Teamwork, Ownership, Speed, Continuous Improvement, and High Performance. We are looking for individuals who are eager to learn, willing to take initiative, and ready to grow together with a fast-growing apparel brand.
Training Provided | Team-Oriented Environment | Growth Opportunities
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