Learning & Development (L&D)
- Lead training needs analysis and develop learning plans aligned with business requirements.
Manage learning programs (internal/
- ), logistics, participation tracking, and effectiveness evaluation.
Promote a continuous learning culture and support capability building across teams.
Talent Development
- Drive talent review processes, development planning, and internal mobility initiatives.
- Support succession planning and identification of high-potential talent.
Coach managers on career development conversations and development actions.
Performance Management
- Lead performance management cycles (goal setting, mid-year, year-end) and ensure timely completion and quality outcomes.
- Facilitate calibration discussions and advise leaders on fair and consistent performance decisions.
Support performance improvement processes, documentation, and manager coaching.
Talent Acquisition & Recruitment
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Oversee the TA teamâ€s end-to-end recruitment delivery, ensuring timely hiring and strong candidate/hiring manager experience.
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Partner with hiring managers to validate manpower requirements, job specifications, and selection criteria.
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Guide sourcing strategy across recruitment channels and talent pools to maintain healthy pipelines.
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Ensure quality resume screening, preliminary assessments, interview coordination, and offer preparation.
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Support salary benchmarking and market comparisons to enable competitive and consistent hiring decisions.
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Monitor recruitment metrics and drive continuous improvement in hiring outcomes.
Employee Engagement
- Lead employee engagement initiatives, including surveys, action planning, and local engagement programs.
- Partner with leaders to strengthen culture, communication, and change adoption.
Track engagement drivers and recommend targeted interventions.
HR Reporting & People Analytics
- Own HR reporting and dashboards (e.g., headcount, hiring, turnover, training, performance, absenteeism).
- Ensure data accuracy and provide insights and recommendations to support decision-making.
Identify trends and propose actions to improve workforce outcomes.
Policy & Compliance
- Ensure HR practices comply with internal policies and applicable labor regulations.
- Support policy interpretation, communication, and implementation across the organization.
Maintain appropriate documentation and support audit/governance requirements.
Employee Relations & Grievances
- Manage employee relations cases including grievances, disciplinary matters, and conflict resolution.
- Conduct investigations/fact-finding as required, ensuring confidentiality, fairness, and timely closure.
- Coach managers on handling sensitive employee matters and maintaining constructive employee relations.