- Singapore
Ampstek Hiring! Full Time Cisco UCM - AV - VOIP - Support Engineer in - Ricebowl
Working Location
Job Description
Responsibilities
Position: Cisco UCM / AV / VOIP - Support Engineer
Location: Singapore
Contract: 12+ Months and Extendable
Job Description:
Cisco UCM / AV / VOIP - Support Engineer
Administer and support Cisco UCM / Unified Communications Manager environments.
Administer and support Cisco Webex Cloud services.
Design, implement and support interoperability between:
Cisco Video Conferencing
Cisco UCM
Webex Cloud
Zoom, Teams
Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.
Provide L2/L3 operational support for conference rooms and collaboration technologies.
Plan and execute VC technology refresh projects.
Provide technical support for Client Events and other high-profile corporate events.
Collaborate closely with the Global Design team to align with the latest room design standards and updates.
Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.
Mandatory Skills
Cisco UCM / CUCM
Cisco Video Conferencing
Cisco Webex Room devices
Cisco codecs/endpoints
SIP
H.323
Video conferencing protocols
Webex
Zoom, Teams
Incident / change management
Network fundamentals – TCP/IP, DNS, DHCP, QoS, VLANs
Desired skills:
Cisco Networking ( CCNA, CCNP ) certifications
Excellent written and verbal communication skills
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