- Hong Kong Hong Kong
Henderson Hospitality Hiring! Full Time Guest Relations Officer in Hong Kong - Ricebowl
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About The Henderson Hospitality Limited
The Henderson Hospitality Limited is the dedicated hospitality operator behind the dining, bar, and event venues within The Henderson , one of Hong Kong’s most iconic new landmarks designed by world renowned Zaha Hadid Architects. Our portfolio includes Akira Back , presenting innovative contemporary Japanese cuisine; Hana no Kumo, showcasing the quintessential of Japanese kappou (cut and cook) cuisine; Peridot at Summit 38, Asia’s hottest bar and dining sanctuary offering terroir-driven cocktails, fermentation-forward plant-based haute cuisine; and Cloud 39 , a striking all-glass rooftop ballroom and panoramic terrace designed for unforgettable weddings, elevated events and milestone moments.
The Henderson Hospitality Limited is entering an exciting new chapter as we continue to set new benchmarks for luxury hospitality and dining excellence. As our portfolio grows, we are seeking an exceptional member to join our team as Guest Relations Officer .
Key Responsibilities:
Greet and welcome guests as they arrive at the restaurant
Manage reservations and seating arrangements efficiently
Provide information about menu items and promotions
Assist in coordinating with the serving staff to ensure timely service
Handle guest inquiries and resolve any issues or concerns promptly
Requirements:
Previous experience in a customer service or host/hostess role preferred
Hands on experience with relevant systems such as SevensRooms will be an advantage
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast-paced environment
Strong organizational skills and attention to detail
A friendly and outgoing personality with a passion for hospitality
Why Join Us
At The Henderson Hospitality Limited, you will be part of a pioneering team shaping some of the city’s most exciting and refined dining experiences. We offer a dynamic environment, a culture of excellence, and the opportunity to create long-lasting impact across a growing portfolio.
Successful candidates will receive an attractive salary, medical and dental insurance, meal allowance, discretionary bonus, and a 5-day work week. To apply, please submit your resume along with your expected salary.
Personal data provided by job applicants will be used for recruitment purpose only.
For more information about The Henderson Hospitality Limited, please visit the following links for details about our event spaces, restaurants, and bar:
Cloud 39 - Above and Beyond - *************
Hana no Kumo 花の雲 - *************
Peridot | Sky-High Bar at Summit 38 - *************
Akira Back Hong Kong - *************
Full-time
The Henderson Hospitality Limited is the dedicated hospitality operator behind the dining, bar, and event venues within The Henderson , one of Hong Kong’s most iconic new landmarks designed by world renowned Zaha Hadid Architects. Our portfolio includes Akira Back , presenting innovative contemporary Japanese cuisine; Hana no Kumo, showcasing the quintessential of Japanese kappou (cut and cook) cuisine; Peridot at Summit 38, Asia’s hottest bar and dining sanctuary offering terroir-driven cocktails, fermentation-forward plant-based haute cuisine; and Cloud 39 , a striking all-glass rooftop ballroom and panoramic terrace designed for unforgettable weddings, elevated events and milestone moments.
The Henderson Hospitality Limited is entering an exciting new chapter as we continue to set new benchmarks for luxury hospitality and dining excellence. As our portfolio grows, we are seeking an exceptional member to join our team as Guest Relations Officer .
Key Responsibilities:
Greet and welcome guests as they arrive at the restaurant
Manage reservations and seating arrangements efficiently
Provide information about menu items and promotions
Assist in coordinating with the serving staff to ensure timely service
Handle guest inquiries and resolve any issues or concerns promptly
Requirements:
Previous experience in a customer service or host/hostess role preferred
Hands on experience with relevant systems such as SevensRooms will be an advantage
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast-paced environment
Strong organizational skills and attention to detail
A friendly and outgoing personality with a passion for hospitality
Why Join Us
At The Henderson Hospitality Limited, you will be part of a pioneering team shaping some of the city’s most exciting and refined dining experiences. We offer a dynamic environment, a culture of excellence, and the opportunity to create long-lasting impact across a growing portfolio.
Successful candidates will receive an attractive salary, medical and dental insurance, meal allowance, discretionary bonus, and a 5-day work week. To apply, please submit your resume along with your expected salary.
Personal data provided by job applicants will be used for recruitment purpose only.
For more information about The Henderson Hospitality Limited, please visit the following links for details about our event spaces, restaurants, and bar:
Cloud 39 - Above and Beyond - *************
Hana no Kumo 花の雲 - *************
Peridot | Sky-High Bar at Summit 38 - *************
Akira Back Hong Kong - *************
Full-time
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