SOLS Energy Hiring! Full Time Human Resources Generalist in Federal Territory - Ricebowl

The HR Generalist is the day-to-day engine of HR hygiene, employee support, and process execution across SOLS Group. This role exists to make sure the fundamentals of HR — accurate records, timely recruitment support, fair and consistent policy application, and responsive employee relations — are handled with discipline every single day, so leaders can trust the people function and employees experience HR as structured, fair, and present.

Responsibilities

1. HR Hygiene & Records Management

• Maintain accurate, up-to-date employee records, personal files, and HR databases/trackers across all brands supported.
• Monitor attendance, punctuality, and leave data to flag hygiene issues early, before they become disciplinary matters.
• Support payroll input validation each month, checking attendance, leave, and claims data for accuracy before submission.
• Ensure statutory documentation (EPF, SOCSO, EIS, income tax) is complete, current, and properly filed for every employee.

2. Recruitment & Onboarding Support

• Coordinate job postings, screening, interview scheduling, and candidate communication in line with approved headcount plans.
• Prepare offer letters, employment contracts, and new-hire documentation accurately and on time.
• Run structured onboarding for new joiners so they understand company policies, expectations, and their role from day one.
• Track probation timelines and confirmation paperwork, flagging upcoming confirmations to managers ahead of time.

3. Employee Relations & Manager Support

• Act as a first point of contact for employees on HR policy questions, benefits, and general people matters.
• Support managers with practical, policy-compliant guidance on attendance, performance, and conduct issues.
• Assist in documenting and progressing standard disciplinary actions (warnings, PIPs) within the approved policy framework.
• Escalate high-risk cases (terminations, non-confirmations, precedent-setting exceptions) to the HR Manager/Team Lead promptly.

4. Employment Lifecycle & Compliance

• Manage the administrative lifecycle of employment: confirmations, contract extensions, transfers, and exits.
• Conduct exit interviews and process offboarding checklists, ensuring clean, respectful, and fully documented exits.
• Apply labour law and statutory compliance requirements consistently across all HR processes and documentation.
• Keep HR policies and SOPs current, flagging outdated or unclear policy areas to the HR Manager/Team Lead.

5. Performance Management Coordination

• Track performance review cycles, PDS submissions, and confirmation timelines, following up with managers to prevent backlogs.
• Consolidate performance data and prepare clear summaries to support performance discussions and decisions.
• Support the rollout of career progression and growth plan conversations in line with SOLS' capability-based framework.

6. Employee Experience & Engagement

• Support the planning and execution of employee engagement initiatives that reflect SOLS' people-first culture.
• Gather informal feedback on employee sentiment and flag emerging concerns to the HR Manager/Team Lead.
• Contribute to a workplace where team members feel seen, supported, and clear on what's expected of them.

7. Reporting & Continuous Improvement

• Maintain HR trackers and dashboards, providing timely updates for management reporting.
• Identify recurring process gaps or inefficiencies and propose practical fixes to HR SOPs and workflows.
• Support ad-hoc HR projects and initiatives as directed by the HR Manager/Team Lead.

Qualifications

Essential

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• At least 2–4 years of experience in a generalist or HR operations role, ideally covering recruitment, employee relations, and HR administration.
• Working knowledge of Malaysian labour law and statutory requirements (EPF, SOCSO, EIS, Employment Act).
• Strong attention to detail and comfort working with records, data, and trackers accurately and consistently.
• Clear, professional communication skills, with the ability to have direct conversations on sensitive people matters.
• High discretion and integrity in handling confidential employee information.

Preferred

• Experience supporting HR across multiple brands, business units, or fast-scaling organisations.
• Familiarity with payroll systems and HR information systems (HRIS).
• Exposure to performance management frameworks and structured onboarding programmes.
• Prior experience in a social enterprise, renewable energy, or mission-driven organisation.