Role Overview
We are seeking a warm, organized, and reliable Front Desk / Customer Service Executive to oversee center operations, handle parent communications, and support student growth. This role offers a direct, fast-track career path to
Centre Manager
for individuals seeking long-term operational and leadership growth in the education sector.
Key Responsibilities
Parent Engagement:
Promptly handle parent inquiries via WhatsApp, phone calls, and emails. Build strong rapport with parents, explain enrichment programs, and manage registrations.
Front Desk & Admin Operations:
Manage daily front desk duties, student check-ins, fee collections, invoicing, and payment receipts.
Centre Management:
Maintain organized student records, track attendance, and manage inventory for teaching materials and office supplies.
Career Progression:
Demonstrating strong performance, reliability, and leadership will lead to potential advancement into senior administrative or centre operational management roles over time.
Requirements
Work Eligibility:
Must possess valid work authorization to work in Singapore (Note: This position does not offer work pass sponsorship, such as EP or S Pass).
Education:
Minimum SPM / GCE 'O' Level certificate or equivalent, with a track record of clear written and verbal communication skills.
Language Proficiency:
Fluency in both spoken and written English and Mandarin is required to effectively communicate with Mandarin-speaking parents and international families regarding curriculum details and student progress.
Attributes:
Detail-oriented, proactive, reliable, and comfortable working peak operational hours (evenings/weekends).
Gifted & Talented Education is the leading education provider of academic and life skills enrichment programmes for high ability learners in Singapore. We adopt a “Growth Mindset” philosophy that intelligence can be developed further. We nurture students by improving their ability and mindset through a culture of grit conditioning.
We develop and deliver premier enrichment programmes in advanced mathemtical reasoning, English languague, scientific critical-thinking skills, communication, writing and leadership training programmes.
Our alumni have achieved success in various areas, such as being the top scorers for international Math & Science Competitions, winners of global writing competitions and reciepients of prestigious sholarships.