ETeam Hiring! Full Time Customer Service Representative in Federal Territory - Ricebowl

Hiring: Customer Service Representative – Mandarin

Location: Malaysia

Position: Customer Service Representative (Mandarin)

We are hiring Mandarin-speaking Customer Service Representatives to join our team in Malaysia.

Key Responsibilities:

• Handle customer queries via phone, chat, or email.
• Provide professional and timely solutions to customer concerns.
• Assist with account, product, order, or service-related queries.
• Maintain high customer satisfaction and service quality.
• Follow company procedures and meet assigned KPIs.

Requirements:

• Fluent in Mandarin & English.
• Customer service / call center experience is preferred.
• Strong communication and problem-solving skills.
• Willing to work in Malaysia.
• Flexible to work on shifts, including weekends/public holidays if required.

What We Offer:

• Competitive salary package
• Career growth opportunities
• Professional working environment
• Training provided