Job Summary
The Assistant Manager will support senior management in managing daily operations, manpower, administrative activities, and business coordination. This role includes supervising employees, monitoring operational performance, coordinating with clients and suppliers, and ensuring compliance with company policies and procedures.
Responsibilities
Plan and coordinate daily business operations to support management objectives
Supervise and guide employees to complete assigned duties efficiently and effectively
Allocate manpower and schedule work to meet operational requirements
Monitor staff attendance, performance, productivity, and work quality to maintain standards
Coordinate communication and activities with customers, suppliers, contractors, and internal teams
Oversee ongoing projects to ensure completion according to agreed requirements and timelines
Prepare and maintain operational reports, schedules, records, and management updates
Review administrative documents including quotations, invoices, and purchase records for accuracy
Identify operational issues and recommend actionable solutions to management
Assist in controlling operational costs and optimizing use of company resources
Ensure employee compliance with company policies, workplace safety standards, and relevant regulations
Conduct meetings and briefings with staff to communicate updates and expectations
Support staff training, performance evaluations, and professional development initiatives
Assist management in implementing new procedures to enhance operational efficiency
Manage customer feedback and assist in resolving service-related issues promptly
Represent the company in meetings with clients, suppliers, and business partners as required
Perform additional managerial and operational duties assigned by senior management