- Singapore
CANWORKONE.SG EMPLOYMENT PTE. LTD. Hiring! Full Time Customer Experience Officer in , Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
Love music, people, and creating great customer experiences? Join an established music education group with centres islandwide across Singapore!
We are looking for a friendly, energetic, and service-oriented Customer Experience Officer to support daily centre operations, engage with students and parents, and drive enrolment growth through excellent customer service and soft-selling skills.
Key Responsibilities
Provide warm and professional front-desk customer service to students, parents, and walk-in enquiries
Handle course enquiries, class registrations, scheduling, and payments
Build strong relationships with parents and students to enhance customer experience and retention
Recommend suitable music programmes and support enrolment conversions
Support daily centre operations and administrative duties
Coordinate lesson schedules, teacher arrangements, and classroom utilisation
Assist in centre events, performances, workshops, and promotional activities
Handle customer feedback and resolve issues promptly and professionally
Requirements
Minimum GCE N/O Level, Diploma, or equivalent
Prior experience in customer service, retail, education, enrichment, or sales environment preferred
Strong communication and interpersonal skills
Comfortable interacting with children, parents, and students
Service-oriented with good sales and customer engagement skills
Able to work on both weekends
Willing to work at different centres across Singapore when required
Preferred Qualities
Cheerful, outgoing, and customer-focused personality
Passion for music, education, or enrichment industry
Positive attitude with strong teamwork skills
Able to multitask in a fast-paced environment
Benefits
Attractive salary + incentives
Career progression opportunities
Training and mentorship provided
Dynamic and supportive working environment
Opportunity to work with an established music education brand
We value every application, but only shortlisted candidates will be contacted. Thank you for considering this opportunity!
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
We are looking for a friendly, energetic, and service-oriented Customer Experience Officer to support daily centre operations, engage with students and parents, and drive enrolment growth through excellent customer service and soft-selling skills.
Key Responsibilities
Provide warm and professional front-desk customer service to students, parents, and walk-in enquiries
Handle course enquiries, class registrations, scheduling, and payments
Build strong relationships with parents and students to enhance customer experience and retention
Recommend suitable music programmes and support enrolment conversions
Support daily centre operations and administrative duties
Coordinate lesson schedules, teacher arrangements, and classroom utilisation
Assist in centre events, performances, workshops, and promotional activities
Handle customer feedback and resolve issues promptly and professionally
Requirements
Minimum GCE N/O Level, Diploma, or equivalent
Prior experience in customer service, retail, education, enrichment, or sales environment preferred
Strong communication and interpersonal skills
Comfortable interacting with children, parents, and students
Service-oriented with good sales and customer engagement skills
Able to work on both weekends
Willing to work at different centres across Singapore when required
Preferred Qualities
Cheerful, outgoing, and customer-focused personality
Passion for music, education, or enrichment industry
Positive attitude with strong teamwork skills
Able to multitask in a fast-paced environment
Benefits
Attractive salary + incentives
Career progression opportunities
Training and mentorship provided
Dynamic and supportive working environment
Opportunity to work with an established music education brand
We value every application, but only shortlisted candidates will be contacted. Thank you for considering this opportunity!
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
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