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FIRMUS Hiring! Full Time Account Manager in Federal Territory - Ricebowl

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

The ideal candidate will understand the needs of new and existing customers, build strong relationships, and work closely with internal teams to ensure customer success and address any issues effectively.


Responsibilities

  • Drive sales of cybersecurity products and services to achieve assigned sales targets.
  • Identify and develop new business opportunities through networking, market research and industry events.
  • Build and maintain strong relationships with customers, principals, suppliers and internal teams.
  • Understand customer needs and work with principals/internal teams to develop suitable cybersecurity solutions.
  • Conduct client meetings, presentations and solution discussions.
  • Manage existing accounts and identify opportunities for cross-selling and upselling.
  • Monitor market trends and competitor activities to support sales strategies.
  • Prepare regular sales pipeline, performance and financial reports.


Requirements

  • Bachelor’s degree in IT, Computer Science, Business, Marketing or related field; relevant diploma with proven experience will also be considered.
  • Preferably 3+ years of experience in IT/cybersecurity sales.
  • Good understanding of cybersecurity solutions, market trends and customer needs.
  • Strong communication, presentation, networking and relationship-building skills.
  • Proactive, target-driven and comfortable engaging with customers and industry stakeholders.
  • Good command of written and spoken English.



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