Key Responsibilities
Sales & Business Development
- Visit pet shops, retail outlets, and potential customers regularly to identify new business opportunities.
- Introduce and promote Petour products to pet shop owners and retail customers.
- Develop and maintain strong relationships with existing and potential customers.
- Follow up on customer enquiries, quotations, orders, deliveries, and payments.
- Secure repeat orders and identify opportunities to increase sales at existing outlets.
- Negotiate and close sales orders to achieve individual and company sales targets.
- Monitor customer payments and assist with collection follow-ups.
- Provide after-sales service and resolve customer issues professionally.
Merchandising & Outlet Management
- Ensure all Petour products are properly displayed, well-stocked, and arranged according to the required planogram across retail outlets.
- Conduct regular outlet visits to check product placement, shelf condition, price tags, stock levels, and promotional materials.
- Monitor product availability and stock movement at outlet level.
- Coordinate with store personnel to ensure timely replenishment and minimize out-of-stock or overstock situations.
- Set up promotional displays and ensure proper visibility of in-store campaigns and promotional materials.
- Educate store staff on current promotions, product features, and key selling points.
- Monitor competitors’ products, pricing, promotions, and merchandising activities.
Reporting & Sales Support
- Monitor sales performance and identify growth opportunities within each outlet.
- Support the sales team in achieving sales targets and expanding the customer base.
- Maintain accurate records of customer visits, orders, sales activities, stock movement, and outlet conditions.
- Prepare regular sales, merchandising, and stock reports with photos for management review.
- Provide feedback and recommendations to improve sales, product visibility, and outlet performance.
- Perform other sales and merchandising duties as assigned by management.
Salary & Compensation
- Basic Salary: RM2,000 – RM2,500 per month
- Car Allowance: RM300 per month
- KPI Incentive: Additional KPI-based incentive based on individual and company performance
- Total Monthly Earnings: Up to RM4,000+ depending on KPI achievement
Job Requirements
- No prior experience required – fresh graduates and candidates with no sales or merchandising experience are welcome to apply.
- Experience in sales, merchandising, retail, promoter, roadshow, telemarketing, customer service, or field sales is an added advantage.
- Minimum SPM / Diploma in Marketing, Business, Sales, Retail Management, or a related field.
- Good communication and interpersonal skills.
- Good communication skills in Bahasa Malaysia; Mandarin is an added advantage.
- Confident, outgoing, and comfortable approaching new customers.
- Willing to learn and develop skills in sales and merchandising.
- Self-motivated and able to work independently with minimal supervision.
- Comfortable with outdoor fieldwork and frequent travelling.
- Possess own transport and a valid driving licence.
- Passionate about pets and the pet care industry is a plus.
Benefits
- Cell Phone Reimbursement
- Opportunities for Promotion
- Professional Development
- Maternity Leave
- Parental Leave
Job Type
Full-time
Language
- Bahasa Malaysia – Required
- Mandarin – Preferred
License/Certification
- Valid Driving Licence – Required
Willingness to Travel
Work Location
On the road / In person
Pay: RM2,000.00 - RM2,500.00 per month
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:
Work Location: In person