As an
Indirect Sales Manager
, you will be responsible for driving
net-new customer acquisition
across a large Growth territory spanning
Singapore,Thailand, Philippines and Vietnam
(accounts and geographies
not allocated to Focused Account Managers
), based out of
Singapore
. You will also lead a set of
existing customers
and therefore
drive adoption
, as well as generate
new revenue
through
upsell and cross-sell motions
.
You will work both
directly with prospective customers
and
through channel partners
to identify and qualify new logos, map key stakeholders and buying groups, uncover business and IT pains, position the right
BMC Helix
solutions, and convert opportunities into long-term Helix customers.
Given the scale of the territory, this role requires strong
business acumen
and disciplined
territory planning
to identify the right
verticals
, prioritize the right
accounts
, and run a repeatable pipeline-generation engine—while partnering closely with internal specialists and the partner ecosystem through long, consultative enterprise sales cycles.
Key Responsibilities
Territory Ownership& Growth Strategy
Own end-to-end responsibility for the
Growth territory across Singapore,Thailand, Philippines and Vietnam
(accounts not allocated to Focused Account Managers), including
territory strategy, pipeline creation,forecasting, and revenue delivery
for both net-new logo acquisition as well as net-new business from existing customers.
Develop
annual territory plans
and a prioritized
target account list
—selecting the right
verticals
and accounts to focus on, mapping key stakeholders,understanding strategic initiatives, and defining pursuit plans to land new enterprise customers.
Build account intelligence and pipeline through proactive prospecting,partner-sourced leads, and market mapping to identify
new logo
opportunities for
ITSM, ITOM, AIOps, Automation, Observability, and Security Operations
.
Prospect & Stakeholder Engagement
Own relationships with
existing / prospective enterprise customers
, working closely with
Solution Engineering, Value Engineering, Partner Teams, Legal,and Product
to progress opportunities from discovery to close.
Build strong multi-level relationships across
CXO
,
CIO/CTO/CISO
organisations, IT Operations, Service Management, Security, and procurement—creating a clear map of the
buying group
and decision process.
Lead discovery and executive conversations focused on
pain points
,
business outcomes
,
ROI
, resilience, and operational efficiency—connecting customer priorities to the right Helix capabilities.
Drive a structured pursuit motion that converts qualified prospects into
Helix customers
and establishes BMC Helix as a trusted transformation partner.
Solution Positioning & Value Selling
Deliver high-impact product presentations, executive briefings, and whiteboarding sessions tailored to enterprise use cases.
Translate complex technical capabilities into
clear business value propositions
aligned to enterprise priorities.
Support customers through evaluation, proof-of-value, and decision-making processes.
Partner with Value Engineering to build compelling
business cases and ROI models
.
Deal Strategy & Execution
Build and maintain a robust enterprise pipeline using structured qualification frameworks such as
MEDDIC / MEDDPICC
.
Own deal strategy from discovery through closure, including pricing, commercial structuring, negotiations, and approvals.
Navigate complex enterprise procurement processes, legal reviews, and multi-stakeholder approvals.
Ensure accurate forecasting, CRM hygiene, and disciplined pipeline management.
Channel &Ecosystem Collaboration
Work closely with
system integrators, consulting partners, and regional channel partners
to create and progress
partner-sourced
and
co-sell
new opportunities across
Singapore, Thailand, Philippines and Vietnam
.
Enable partner-led pursuits by ensuring strong qualification, clear positioning and differentiation, mutual action plans, and tight execution governance through the sales cycle.
Collaborate with marketing on
territory programs
(events, CXO roundtables, partner campaigns, ABM) to generate demand and accelerate pipeline creation.
Cross-Functional Leadership
Act as the voice of the customer internally, providing insights to Product Management, Leadership, and Global Teams.
Collaborate with global BMC Helix teams to leverage best practices, customer success stories, and product roadmaps.
What You Need to Bring
Experience & Background
10–12+ years of experience
in enterprise software sales with a strong track record in
net-new logo acquisition
across
ASEAN
(enterprise/upper-mid market).
Proven track record of consistently achieving or exceeding sales targets in
large enterprise environments
.
Experience selling enterprise platforms such as
ITSM, ITOM, AIOps, Automation, Cloud, Observability, or Infrastructure Management
.
Enterprise Sales Expertise
Strong understanding of
enterprise buying processes
, long sales cycles, and multi-stakeholder decision-making.
Experience engaging with
CIO, CTO, CISO, Head of IT Operations, and Digital Transformation leaders
.
Ability to manage large deal values, multi-year contracts, and strategic renewals.
Sales Execution & Discipline
Expertise in
account planning, pipeline management, forecasting, and QBRs
.
Proficiency with
SFDC or equivalent CRM tools
.
Strong negotiation, pricing, and commercial structuring skills.
Relationship & Influence
Established relationships and credibility within large enterprises and the partner ecosystem across
ASEAN
, with the ability to open doors and build executive sponsorship in target accounts.
Ability to influence technical, operational, commercial, and executive stakeholders.
Strong collaboration skills with partners, internal teams, and leadership.
Personal Attributes
High ownership mindset with strong customer focus.
Excellent communication skills and executive presence.
Strategic, consultative, and value-led selling approach.
Self-driven, coachable, and comfortable working in a fast-paced, matrixed organization.
This Is Helix. Powered by You.
At
BMC Helix
, we don’t do ordinary. We’re the
AI-native engine
behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of
curious minds, creative thinkers, and courageous builders
who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations anagement, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform
empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for
impact
. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in
trust, transparency, and grit
. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.