1. Frontline Patient Registration
Handle patient check-in and registration at clinic front desk
Verify patient details and screening appointments
Guide patients through the screening process
2. Patient Flow Support
Direct patients to correct screening stations
Support queue management and waiting time control
Assist in ensuring smooth movement of patients
3. Administrative Support
Perform accurate data entry into clinic systems Electronic Medical Record (EMRs)
Assist in preparation and printing of screening forms and documents
Maintain proper filing and documentation records
4. Patient Service Support
Answer basic patient enquiries regarding screening procedures
Provide clear instructions and guidance to patients
Ensure professional and friendly patient experience
5. Clinic Operations Coordination Support
Support coordination between nurses, doctors, and clinic operations staff
Assist Assistant Clinic Manager or Senior Clinic Executive in daily tasks
Escalate issues when required
6. Equipment & Station Support
Prepare registration stations and basic clinic setup
Ensure availability of basic consumables for frontline clinic operations
Maintain cleanliness and order at workstation
7. Compliance and Data Protection
Ensure patient data is handled in accordance with PDPA
Follow clinic SOPs and operational guidelines
Maintain confidentiality of patient information
8. Health Screening Report Management (as needed)
Extracting patient screening data from the system
Compiling and formatting health screening results
Generating daily, weekly, or monthly reports
Checking data accuracy and completeness