Key Responsibilities and Duties :-
- Plan, direct, and manage overall warehouse operations including receiving, storage, inventory control, and dispatch to ensure operational efficiency and cost effectiveness.
- Develop and implement warehouse policies, procedures, and layout optimization to improve productivity, space utilization, and safety.
- Oversee inventory accuracy, cycle counts, stock rotation (FIFO/FEFO), and shrinkage control across all warehouse locations.
- Lead, supervise, and develop the Warehouse Supervisor(s) and warehouse team, including manpower planning, training, and performance management.
- Manage warehouse budget, control operating costs, and identify cost-saving opportunities.
- Ensure warehouse documentation, ERP system accuracy, and shipping/receiving records are properly maintained and audit-ready.
- Coordinate with Production, Procurement, Sales, and Logistics departments to ensure timely material availability and on-time delivery.
- Drive compliance with ISO, RBA, WCA, and other applicable quality, safety, and regulatory standards.
- Lead root-cause investigations and implement corrective/preventive actions for warehouse-related incidents, discrepancies, or disruptions.
- Review and report warehouse KPIs to management, and drive continuous improvement initiatives.
Qualification / Knowledge / Skills Requirements :-
- Diploma or Bachelor's Degree in Supply Chain, Logistics, Business Administration, or related field.
- Minimum 7-10 years' experience in warehouse/logistics operations, with at least 2-3 years in a managerial/leadership role.
- Strong knowledge of inventory management systems, ERP, warehouse safety standards, and regulatory compliance (ISO, RBA, WCA).
- Proven leadership, strategic planning, budgeting, and people management skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Good communication and stakeholder management skills across departments.
Authority :-
- Approve warehouse operational plans, manpower deployment, and overtime arrangements.
- Authorize stock movement, inventory write-offs/adjustments, and corrective actions within approved limits.
- Approve warehouse budget expenditure within authorized limits.
- Recommend hiring, disciplinary action, and performance appraisal for warehouse staff.
Working Condition :-
- Warehouse / factory floor and office environment; exposure to forklifts, pallets, and material handling.
- May require overtime, extended hours, or availability during high-volume periods or urgent operational issues.
Key Performance Indicators (KPIs) :-
- Maintain 100% inventory accuracy.
- Achieve ≥95% on-time dispatch and delivery from warehouse.
- Reduce warehouse-related damages/losses by ≥10% annually.
- Ensure 100% compliance in ISO, RBA, and WCA warehouse audits.
- Maintain warehouse operating cost within approved budget.
- Achieve zero critical stock-out for production materials.
Job Type: Full-time
Pay: RM4,500.00 - RM6,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person