Key Responsibilities:
- Handle customer inquiries, bookings, and service requests in a timely and professional manner
- Monitor and track transport jobs to ensure on-time performance
- Update customers on job status, delays, or any service issues
- Prepare and maintain accurate records of orders, delivery notes, and transport documents
- Assist in resolving customer complaints and escalate issues when necessary
- Support billing processes by verifying job completion and documentation
- Ensure compliance with company policies and transport regulations
Requirements:
- Minimum GCE ‘N’ / ‘O’ Level, Diploma preferred
- Good communication and interpersonal skills
- Basic knowledge of Microsoft Office (Excel, Word, Outlook)
- Strong coordination and problem-solving skills
- Willingness to learn and a positive working attitude
- Prior experience in logistics or transport industry
From our humble beginning in the repair and maintenance of trucks and other vehicles, Wing Seng has since established ourselves as a major player in the business of container logistics.
As one of the Singapore’s pioneer in this field, Wing Seng was established in 1974, specializing in the transportation, storage and repair of containers. Today, we offer a full range of services that cater to all the major facets of container logistics.
We pride ourselves in the fact that our customers have come to expect only reliability, competence and the willingness to operate with flexibility in order to meet all your needs.