The Operations Support Specialist will be responsible to support the course administration and management, to ensure smooth delivery of courses for instructors and international participants.
Pre-Course Administration
- Assist with processing course applications and registrations.
- Handle participant enquiries and maintain supporting documentation.
- Coordinate visa applications and travel arrangements.
- Prepare course materials, participant packs and learning resources.
- Support administrative arrangements for instructors, including travel and logistics.
- Assist with venue coordination and logistics.
Post-Course Administration
- Assist with the issuance of certificates and course completion documents.
- Maintain participant databases and records.
- Process instructor claims and honorarium payments.
Participant and Instructor Administration
- Serve as an administrative point of contact for course participants.
- Assist to coordinate accommodation requests and local transport arrangements.
- Manage routine requests and administrative matters.
- Provide information and support relating to course logistics.
- Administrative and Financial Processing
- Support scheduling and coordination of courses.
- Track and reconcile school-related expenses.
- Process payments, claims and supporting documentation.
- Maintain financial records and administrative files.
- Coordinate with internal stakeholders on finance, procurement and administrative matters.
Contract Period: 6 + 6 months
Mondays to Fridays office hours
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI