- Singapore
SMARTE CARTE SINGAPORE PTE. LTD. Hiring! Full Time Operations Supervisor, Airport in , Earn up to SGD 3,000 - Ricebowl
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Job Description
Responsibilities
Core Responsibilities:
Supervise operations in assigned terminal during shift duty.
Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
Ensure intra-terminal and/or inter-terminal trolley transfers.
Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
Attend to customer complaints and escalation when required.
Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.
Periodic Duties:
Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
Conduct scheduled coaching session with direct reports
Covering TMC duties as and when assigned.
Job Specifications (Qualifications/Experiences):
O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
Minimum 2 years of supervisory experience in operations functions.
Confident in dealing with staff across all ages.
Possess excellent interpersonal, communication and organizational skills.
Adaptable to change and a good team player.
Able to work on Shift Duty.
Able to obtain an Airport Pass (Airside)
Familiarity with Changi Airport terminal operations will be an added advantage
Smarte Carte Singapore was established on 01 April 2014 and provides various airport services at Changi Airport (Terminal 1, 2, 3 and 4). Our services include Trolley, Stroller, Wheelchair Management, Wheelchair Pushing Services, Porter Services, Electronic Lockers as well as Left Baggage Storage Services.
Smarte Carte Singapore provides essential services which aids Today’s business needs and productivity of the employees. And Smarts Carte Singapore constantly develops its people to ensure they excel with extensive training and career progression and grow with the company. Our employees are empowered to enhance passengers’ airport experiences and we won the Changi Airport Service Partner of the Year 2017.
Supervise operations in assigned terminal during shift duty.
Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
Ensure intra-terminal and/or inter-terminal trolley transfers.
Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
Attend to customer complaints and escalation when required.
Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.
Periodic Duties:
Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
Conduct scheduled coaching session with direct reports
Covering TMC duties as and when assigned.
Job Specifications (Qualifications/Experiences):
O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
Minimum 2 years of supervisory experience in operations functions.
Confident in dealing with staff across all ages.
Possess excellent interpersonal, communication and organizational skills.
Adaptable to change and a good team player.
Able to work on Shift Duty.
Able to obtain an Airport Pass (Airside)
Familiarity with Changi Airport terminal operations will be an added advantage
Smarte Carte Singapore was established on 01 April 2014 and provides various airport services at Changi Airport (Terminal 1, 2, 3 and 4). Our services include Trolley, Stroller, Wheelchair Management, Wheelchair Pushing Services, Porter Services, Electronic Lockers as well as Left Baggage Storage Services.
Smarte Carte Singapore provides essential services which aids Today’s business needs and productivity of the employees. And Smarts Carte Singapore constantly develops its people to ensure they excel with extensive training and career progression and grow with the company. Our employees are empowered to enhance passengers’ airport experiences and we won the Changi Airport Service Partner of the Year 2017.
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