jobs in CITIC CLSA

CITIC CLSA Hiring! Full Time Sr. Support Analyst, Sales - Research, IT in Hong Kong - Ricebowl

Sr. Support Analyst, Sales - Research, IT

CITIC CLSA

Full Time

Hong Kong

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Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

Key Areas of Responsibilities

On-the-ground Coordination

  • Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Sales, Research, and Asset Management development teams.
  • Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in all three domain

Operational Standards & Culture

  • Ensure all Research and Asset Management IT teams maintain TechOps standards and procedures.
  • Foster a DevOps mindset and culture across the Sales, Research, and Asset Management technology functions for greater automation, collaboration, and operational efficiency.

Container Runtime & Development Pipeline Automation:

  • Work with developers to properly onboard applications into the production environment — including research publication tools, sales enablement platforms, and asset management investment systems.
  • Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
  • Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.

Requirements

  • Bachelor’s degree or above in IT, Computer Science and any related discipline.
  • 5 – 8 years experience in application support, preferably in banking /FI.
  • Database skills: Postgres, Oracle.
  • Strong Unix scripting for automation and operational support.
  • Experience with containerized environments (Docker).
  • Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
  • OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
  • Experience with Kettle Pentaho for ETL and reporting.

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