Company Overview
Chuan Leong Metalimpex Co., Pte Ltd sources premium steel products from reputable mills meeting international standards. We supply mild steel plates, shipbuilding steel, boiler plates, and API pipes from purpose-built facilities, ensuring quality and excellent service.
Job Summary
We are seeking a skilled and motivated Robotic Service Engineer to install, maintain, troubleshoot, and repair robotic and automated systems. The successful candidate will provide technical support to customers, ensure optimal system performance, and contribute to the successful deployment and operation of robotic solutions across various industries.
Responsibilities
Installation & Commissioning
Install, configure, and commission industrial robots, cobots, and automation systems to meet customer specifications
Integrate systems and conduct testing and validation to ensure compliance with requirements
Perform site acceptance testing (SAT) and factory acceptance testing (FAT) to verify system readiness
Maintenance & Troubleshooting
Execute preventive and corrective maintenance on robotic systems and peripheral equipment to ensure reliability
Diagnose and resolve mechanical, electrical, pneumatic, and software faults to minimize downtime
Provide emergency breakdown support to restore equipment functionality promptly
Monitor robot performance and recommend enhancements to improve productivity and reliability
Technical Support
Deliver on-site and remote technical support to customers for robotic systems
Conduct root-cause analysis and implement corrective actions to resolve issues
Coordinate with overseas technical teams and equipment manufacturers for complex troubleshooting
Maintain detailed service reports and technical documentation for all service activities
Customer Service & Training
Train customers’ operators and maintenance personnel on robot operation and safety procedures to ensure safe and effective use
Build and maintain strong customer relationships through professional and responsive support
Support after-sales service activities and manage warranty claims efficiently
Required competencies and certifications
Diploma in Robotics Engineering, Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, or Automation Engineering
1 to 3 years of experience in robotics, automation, industrial equipment servicing, or maintenance engineering
Fresh graduates with relevant robotics, mechatronics, or automation project experience may be considered for junior roles
At Chuan Leong Metalimpex Co., Pte Ltd, we source materials from reputable steel mills that meet international standards. We have built a strong reputation for excellent service and quality. From our purpose-built facilities, we supply premium steel products—including mild steel plates, shipbuilding steel, boiler plates, and API pipes—and store them in optimal conditions before delivery. Chuan Leong is your trusted partner in quality and excellence.