- Singapore
VANGUARD HEALTHCARE PTE. LTD. Hiring! Full Time Community Outreach Associate in , Earn up to SGD 2,900 - Ricebowl
Community Outreach Associate
VANGUARD HEALTHCARE PTE. LTD.
Share
Save
Working Location
Job Description
Responsibilities
Job Description & Requirements
The Community Outreach Associate (COA) supports Vanguard’s Active Ageing Centre by engaging seniors through outreach, befriending, and programme participation. The role assists in delivering AAC services, supporting volunteer/micro-jobber engagement, and ensuring smooth ground operations to help seniors stay active, healthy, and socially connected, while contributing to the AAC’s service standards and KPI outcomes.
Work Location: Vanguard Active Ageing Centre (Pasir Ris / Woodlands)
Responsibilities:
1. Community Activation and Senior Engagement
Conduct outreach including door-knocking, home-visits, befriending, and follow-up with seniors in the assigned boundaries.
Build rapport and motivate seniors to participate in AAC programmes and screenings.
Support identification of seniors who require follow-up, referral, or escalation as required.
Support community activation efforts (e.g., block engagement and events).
2. Programme Support & Implementation
Assist in planning, preparing, and delivering Active Ageing programmes that meet seniors’ needs and interests.
Handle programme logistics: setup, registration, attendance, materials, equipment.
Ensure inclusive participation and assist seniors who need additional guidance.
3. Outreach, Screening and Basic Referrals
Provide basic information to seniors and caregivers on AAC services, preventive health, and available community resources.
Assist in community screening events (registration, flow, seniors’ support).
Document observations and escalate as appropriate, for formal assessment or referral.
4. Volunteer & Micro-jobber Support
Support onboarding and orientation of volunteers and micro-jobbers involved in AAC programmes and outreach.
Assist to coordinate volunteer deployment and providing on-site guidance.
Model positive engagement behaviours and maintain a welcoming environment for volunteers and seniors.
5. Operations, Administration & Compliance
Attend to walk-in, phone, and WhatsApp enquiries from seniors and caregivers.
Maintain accurate data for outreach, attendance, screening, and follow-up activities.
Support administrative tasks (procurement documents, claims support, filing).
Undertake any other duties assigned to support AAC operations and community engagement.
Requirements
Minimum GCE A-Level / Diploma in any discipline.
Good communication and interpersonal skills; comfortable engaging seniors.
Team player with a positive, can-do attitude.
Organised, dependable, and attentive to detail in event and data tasks.
Able to multitask in a fast-paced community environment.
Proficient in Microsoft Office; comfortable with simple CRM or digital documentation.
Willing to work occasional evenings/weekends for community events.
Experience in community work, eldercare, outreach, customer service, or programme support preferred.
VANGUARD HEALTHCARE PTE. LTD.
Set up by the Ministry of Health and MOH Holdings in 2015, Vanguard Healthcare aim to spread good practices, encourage other players to adopt innovations and enhanced practices and develop their manpower, so as to benefit the overall eldercare sector and boost its development over time. We plan to operate five nursing homes by 2020, with approximately 1,000 beds for patients entitled to medical subsidies.
The Community Outreach Associate (COA) supports Vanguard’s Active Ageing Centre by engaging seniors through outreach, befriending, and programme participation. The role assists in delivering AAC services, supporting volunteer/micro-jobber engagement, and ensuring smooth ground operations to help seniors stay active, healthy, and socially connected, while contributing to the AAC’s service standards and KPI outcomes.
Work Location: Vanguard Active Ageing Centre (Pasir Ris / Woodlands)
Responsibilities:
1. Community Activation and Senior Engagement
Conduct outreach including door-knocking, home-visits, befriending, and follow-up with seniors in the assigned boundaries.
Build rapport and motivate seniors to participate in AAC programmes and screenings.
Support identification of seniors who require follow-up, referral, or escalation as required.
Support community activation efforts (e.g., block engagement and events).
2. Programme Support & Implementation
Assist in planning, preparing, and delivering Active Ageing programmes that meet seniors’ needs and interests.
Handle programme logistics: setup, registration, attendance, materials, equipment.
Ensure inclusive participation and assist seniors who need additional guidance.
3. Outreach, Screening and Basic Referrals
Provide basic information to seniors and caregivers on AAC services, preventive health, and available community resources.
Assist in community screening events (registration, flow, seniors’ support).
Document observations and escalate as appropriate, for formal assessment or referral.
4. Volunteer & Micro-jobber Support
Support onboarding and orientation of volunteers and micro-jobbers involved in AAC programmes and outreach.
Assist to coordinate volunteer deployment and providing on-site guidance.
Model positive engagement behaviours and maintain a welcoming environment for volunteers and seniors.
5. Operations, Administration & Compliance
Attend to walk-in, phone, and WhatsApp enquiries from seniors and caregivers.
Maintain accurate data for outreach, attendance, screening, and follow-up activities.
Support administrative tasks (procurement documents, claims support, filing).
Undertake any other duties assigned to support AAC operations and community engagement.
Requirements
Minimum GCE A-Level / Diploma in any discipline.
Good communication and interpersonal skills; comfortable engaging seniors.
Team player with a positive, can-do attitude.
Organised, dependable, and attentive to detail in event and data tasks.
Able to multitask in a fast-paced community environment.
Proficient in Microsoft Office; comfortable with simple CRM or digital documentation.
Willing to work occasional evenings/weekends for community events.
Experience in community work, eldercare, outreach, customer service, or programme support preferred.
VANGUARD HEALTHCARE PTE. LTD.
Set up by the Ministry of Health and MOH Holdings in 2015, Vanguard Healthcare aim to spread good practices, encourage other players to adopt innovations and enhanced practices and develop their manpower, so as to benefit the overall eldercare sector and boost its development over time. We plan to operate five nursing homes by 2020, with approximately 1,000 beds for patients entitled to medical subsidies.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More