Office & Administration Manager
Location: Malaysia
Company: Xionex
Employment Type: Full-time
About Xionex
Xionex is building a GenAI-native technology platform for banking and insurance operations, helping financial institutions modernize complex processes through AI, automation, and intelligent workflows.
We are looking for an Office & Administration Manager to ensure the smooth, efficient, and professional running of our office and day-to-day administrative operations.
Key ResponsibilitiesOffice & Facilities Management
- Manage the day-to-day operations of the office, ensuring a professional, organized, and productive workplace.
- Coordinate office facilities, maintenance, repairs, cleaning, security, utilities, and other workplace services.
- Manage office supplies, equipment, furniture, pantry supplies, and general inventory.
- Coordinate office setup, relocation, expansion, and workspace requirements as the company grows.
- Liaise with building management, landlords, contractors, and external service providers.
Administration & Operations
- Develop and maintain efficient administrative processes, policies, and procedures.
- Manage administrative documentation, records, contracts, licenses, and company correspondence.
- Coordinate procurement of office-related goods and services, including quotations, purchase orders, invoices, and vendor payments.
- Maintain an organized filing and document management system.
- Support management with administrative coordination, scheduling, meetings, and company events where required.
- Handle confidential company information with appropriate discretion.
Vendor & Cost Management
- Source, evaluate, and manage external vendors and service providers.
- Negotiate commercial terms and ensure services are delivered according to agreed requirements.
- Monitor office and administrative expenditure and support budget planning.
- Identify opportunities to improve efficiency and manage operating costs.
Employee Support
- Serve as a key point of contact for employees on office and administrative matters.
- Coordinate onboarding logistics, including workstation, equipment, access cards, office supplies, and other requirements.
- Support employee engagement activities, company events, celebrations, and internal initiatives.
- Work closely with HR and management to ensure a smooth employee experience.
Business Support
- Provide general operational and administrative support to management and different functions.
- Assist with travel arrangements, meetings, visitors, and business events when required.
- Coordinate internal communications relating to office operations and administrative matters.
- Support ad-hoc projects and operational initiatives as the company grows.
Requirements
- Bachelor's degree or diploma in Business Administration, Management, Operations, or a related field.
- 5–8 years of relevant experience in office administration, workplace operations, facilities, business support, or a similar role.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Good vendor management, negotiation, and problem-solving skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office / Google Workspace and common workplace tools.
- Comfortable working in a fast-paced and evolving environment.
- High level of discretion when handling confidential information.
- Strong attention to detail and a proactive, hands-on approach.
- Experience in a technology, startup, financial services, or professional services environment is an advantage.
What We Look For
- Ownership: Takes responsibility for getting things done without needing constant supervision.
- Resourcefulness: Able to solve practical problems quickly and independently.
- Organization: Keeps processes, records, vendors, and workplace operations under control.
- Commercial mindset: Looks for practical ways to improve efficiency and manage costs.
- People-oriented: Creates a professional and positive workplace experience.
- Adaptability: Comfortable working in a growing company where priorities can change quickly.
Why Join Xionex?
- Be part of a growing GenAI-native technology company focused on banking and insurance.
- Work closely with management and cross-functional teams.
- Have a direct impact on building the company's workplace and operational foundation.
- Opportunity to take ownership and shape processes as the company scales.
- Fast-paced environment with exposure to technology, AI, and financial services.