EXODUS MM2H SDN. BHD. Hiring! Full Time Client Relations Executive – MM2H - PVIP (Mandarin Speaker) in Federal Territory, Earn up to MYR 5,500 - Ricebowl

Exodus MM2H Sdn Bhd is a full-fledged government-appointed agency specializing in MM2H and PVIP applications, helping international clients relocate, retire, invest, and pursue education opportunities in Malaysia.

Job Summary

We are looking for a Customer Service Executive to join our immigration consultancy firm, Exodus MM2H Sdn Bhd. The ideal candidate will be responsible for handling client inquiries, providing accurate information regarding immigration programs (MM2H & PVIP), and ensuring excellent customer support throughout the application process. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Job Description

• Serve as the primary point of contact for prospective and existing clients via phone, email, and in-person interactions.
• Provide accurate and updated information on MM2H, PVIP, and other immigration programs.
• Assist clients with pre-registration, document submission, and application processes.
• Coordinate with internal teams to ensure smooth processing of client applications.
• Maintain and update customer records in the CRM system.
• Follow up on client inquiries and ensure timely responses.
• Handle customer complaints and resolve issues in a professional and efficient manner.
• Support the marketing team by participating in seminars, events, and exhibitions when required.
• Stay updated on immigration regulations, policies, and program changes.
• Provide administrative support as needed.

Benefits

• Competitive salary and performance-based incentives.
• Career growth opportunities within the company.
• Training and development programs.
• Supportive and dynamic work environment.

If you are passionate about customer service and want to be part of a growing immigration consultancy firm, we would love to hear from you!

Pay: RM4,000.00 - RM5,500.00 per month

Application Question(s):

• How many months for your notice period?

Work Location: In person