- Tsim Sha Tsui, Kowloon Peninsula Tsim Sha Tsui Kowloon Peninsula, Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
OVERALL MISSION:
As a Team Manager, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will lead an d manage a team of 6-9 selling staff, focusing on inspiring them to consistently deliver the highest level of client experience and product expertise.
You will be tasked to drive your team to achieve business performance and to exceed sales targets, recruiting and retaining valuable Clients. Your role will also involve team coaching, development, training and recruitment.
DUTIES & RESPONSIBILITIES:
Ensure that the highest level of Client experience is delivered by your team at all times, via exceptional storytelling and cultivating memorable moments
Proactively foster and inspire your team to achieve commercial success
Set stretched sales goals and implement effective strategies to maximize business and sales performances
Responsible for building high-motivated teams and positive working cultures. Recruit top tier talents to drive your team's business and maximize product performance
Conduct frequent performance evaluations, and provide constructive feedback and coaching to support team members' success and long term growth
Maintain comprehensive knowledge of the store's product offerings and events - and maintain curiosity and insight into market trends
Lead the team to build and develop own Client portfolio
Maintain efficient sales floor management
Coach and develop your team to the next level and secure succession plans
Monitor Clients' feedback, and implement necessary improvements to enhance Client satisfaction
Embody Louis Vuitton's brand values, as a key ambassador and culture driver
PROFILE:
Strong background in the luxury retail, retail or hospitality industry
Excellent leadership, interpersonal, communication and client relations skills
Great business acumen and commercial sensibility
Client centric, proactive and positive in approach
Great team player with high levels of empathy and ability to influence and motivate
Agile individual, with the ability to work under pressure and a fast paced environment
Strong sense of responsibility and ownership
Passion for the brand and fashion
Good computer literacy
Fluent in English and Cantonese, with proficiency in Mandarin preferrable
We offer attractive remuneration and career prospect to the right candidate. Excellent training and career opportunities will be provided. Interested parties please email your full resume with salary expectation by clicking APPLY NOW.
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