- Singapore
MCI IT SOLUTIONS PTE. LTD. Hiring! Full Time Solutions Consultant (Telecommunications OSS-BSS) in , Earn up to SGD 15,000 - Ricebowl
Solutions Consultant (Telecommunications OSS-BSS)
MCI IT SOLUTIONS PTE. LTD.
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Job Description
Responsibilities
Job Overview:
We are looking for an experienced Solutions Consultant to support
telecommunications OSS/BSS solution consulting
, presales and post-sales activities for telecom operator customers.
The role requires strong hands-on understanding of
telecom OSS/BSS platforms
and the ability to work directly with customers on technical requirements, solution design, product demonstrations, proposals, implementation support and issue resolution.
Responsibilities:
Work closely with telecom operator customers to understand business and technical requirements across OSS/BSS domains.
Provide presales solution consulting, including requirement analysis, solution design, product presentations, demonstrations and technical proposals.
Support RFP/RFI responses and prepare solution architecture and technical documentation.
Conduct technical workshops and solution discussions with customer business and technical teams.
Translate customer requirements into suitable OSS/BSS solution designs together with product and engineering teams.
Support project implementation, system integration, testing, acceptance and post-sales technical activities.
Coordinate with regional and overseas product, engineering and delivery teams to resolve technical and solution-related issues.
Provide technical support during customer engagements and assist with solution optimisation throughout the project lifecycle.
Maintain understanding of telecommunications digital transformation trends and relevant OSS/BSS technologies.
Requirements:
Degree in Computer Science, Telecommunications, Information Technology, Engineering or a related discipline.
At least 5 years of relevant experience in
telecommunications OSS/BSS solutions
, solution consulting, presales, implementation or technical delivery.
Strong working knowledge of telecommunications BSS and/or OSS domains such as CRM, billing, charging, order management, product catalogue, customer management, service fulfilment, service assurance or related platforms.
Prior experience working directly with telecommunications operators on OSS/BSS projects.
Experience gathering customer requirements and producing solution designs, technical proposals or architecture documentation.
Able to conduct technical presentations, workshops and solution discussions with customer stakeholders.
Experience supporting RFP/RFI and complex enterprise or telecommunications solution proposals.
Familiarity with system integration, APIs, databases and enterprise application architecture.
Able to work effectively with geographically distributed product, engineering and delivery teams.
Strong written and verbal communication skills.
Regional customer-facing experience within the telecommunications industry is preferred.
We are looking for an experienced Solutions Consultant to support
telecommunications OSS/BSS solution consulting
, presales and post-sales activities for telecom operator customers.
The role requires strong hands-on understanding of
telecom OSS/BSS platforms
and the ability to work directly with customers on technical requirements, solution design, product demonstrations, proposals, implementation support and issue resolution.
Responsibilities:
Work closely with telecom operator customers to understand business and technical requirements across OSS/BSS domains.
Provide presales solution consulting, including requirement analysis, solution design, product presentations, demonstrations and technical proposals.
Support RFP/RFI responses and prepare solution architecture and technical documentation.
Conduct technical workshops and solution discussions with customer business and technical teams.
Translate customer requirements into suitable OSS/BSS solution designs together with product and engineering teams.
Support project implementation, system integration, testing, acceptance and post-sales technical activities.
Coordinate with regional and overseas product, engineering and delivery teams to resolve technical and solution-related issues.
Provide technical support during customer engagements and assist with solution optimisation throughout the project lifecycle.
Maintain understanding of telecommunications digital transformation trends and relevant OSS/BSS technologies.
Requirements:
Degree in Computer Science, Telecommunications, Information Technology, Engineering or a related discipline.
At least 5 years of relevant experience in
telecommunications OSS/BSS solutions
, solution consulting, presales, implementation or technical delivery.
Strong working knowledge of telecommunications BSS and/or OSS domains such as CRM, billing, charging, order management, product catalogue, customer management, service fulfilment, service assurance or related platforms.
Prior experience working directly with telecommunications operators on OSS/BSS projects.
Experience gathering customer requirements and producing solution designs, technical proposals or architecture documentation.
Able to conduct technical presentations, workshops and solution discussions with customer stakeholders.
Experience supporting RFP/RFI and complex enterprise or telecommunications solution proposals.
Familiarity with system integration, APIs, databases and enterprise application architecture.
Able to work effectively with geographically distributed product, engineering and delivery teams.
Strong written and verbal communication skills.
Regional customer-facing experience within the telecommunications industry is preferred.
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