Government Organization Hiring! Full Time Call Centre Agent in North-east Region (Singapore), Earn up to SGD 3,100 - Ricebowl

- Answering incoming calls and making outbound calls to customers.
- Manage incoming emails.
- Provide Live-Chat support.
- Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
- Ensuring accurate and complete documentation of customer interactions and transactions in the system.
- Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Pay: $2,400.00 - $3,100.00 per month

Work Location: In person