- Singapore Singapore
National University Health System Hiring! Full Time Care Coordinator in - Ricebowl
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Job Description
Responsibilities
Overview and purpose of the position*
You will assist the HOD, Clinician Lead(s) and Programme Manager in providing operational, administrative and project management support to the assigned Orthopaedic Surgery Clinical Programmes.
1) Orthopaedic Surgery Clinical Programmes
- To support the implementation, development, and management of the assigned clinical programmes.
- To establish workflow and guidelines, and hospital policy document as necessary.
2) Care Coordination
- To coordinate care across the various care settings as a programme care coordinator, and act as patient advocate between patients, caregivers, and hospital (including Telephonic Follow-up Discharged Care).
3) Project Management
- To support the development and management of new initiatives or programme improvement projects that enhance clinical outcomes and patient experience.
4) Appropriate documentation
- To ensure all information are documented in hospital systems after each patient’s encounter for future audits.
- To organise regular multidisciplinary team meeting on case discussion and ensure appropriate documentation.
- To provide programme secretariat support and manage all programme documentation and meeting materials in hospital systems.
5) Report and data management
- To support data management, data validation (including data analysis), and timely report submissions as assigned.
6) Programme Education & Publicity
- To assist and support the programme education and publicity events/ activities, in close collaboration with internal and external stakeholders.
7) Good Communication
- To demonstrate good communication skills in patient care delivery.
- To maintain good communication with work effectively with key internal and external stakeholders.
8) Other duties
- To undertake any other duties as assigned.
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