Brief Summary:
Join our dynamic hospitality team where you will play a pivotal role in ensuring guest satisfaction and maintaining high service standards. We are looking for a dedicated individual to manage guest interactions and coordinate hotel operations seamlessly.
Responsibilities:
Welcome guests and manage check-in/check-out procedures.
Address guest inquiries, requests, and complaints in a professional manner.
Handle reservations, room assignments, and billing efficiently.
Maintain accurate records in property management systems (PMS).
Uphold service standards and ensure compliance with hotel policies.
Provide information on hotel services, facilities, and local attractions.
Coordinate with housekeeping and other departments to meet guest needs.
Requirements:
Minimum Diploma in Hospitality, Tourism, or Business Management preferred.
1–2 years of customer service or hospitality experience.
WSQ certifications in Service Excellence or Hotel Operations advantageous.
Strong communication and interpersonal skills.
Ability to multitask in fast-paced environments.
Customer-oriented mindset with effective problem-solving abilities.
Proficiency in hotel PMS (e.g., Opera, Fidelio) and Microsoft Office.
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.
EA License No: 01C4394 (PERSOL Singapore Pte Ltd)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at
*************
. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************