Temokin Development Hiring! Full Time Sales Admin Executive in Federal Territory, Earn up to MYR 4,000 - Ricebowl

The Sales Admin Executive is responsible for providing administrative and operational support to the Sales team to ensure smooth and efficient sales activities. The role manages sales documentation, customer records, quotations, orders, invoicing coordination, reporting, and follow-up with internal departments and customers. The position also supports the Sales team in monitoring sales activities, maintaining accurate records, and ensuring timely completion of administrative processes.

Main Scope of Works

1. Sales Administration & Documentation

· Provide day-to-day administrative support to the Sales team.

· Prepare and maintain sales-related documents, quotations, purchase orders, invoices, delivery orders, and other relevant records.

· Ensure all sales documents are complete, accurate, properly filed, and updated.

· Maintain organized electronic and hardcopy filing systems for sales documentation.

· Assist in preparing sales presentations, proposals, price lists, and other sales materials when required.

2. Sales Order & Customer Management

· Process and coordinate customer orders accurately and within the required timeline.

· Maintain and update customer information, sales records, pricing details, and account information.

· Coordinate with customers regarding order status, documentation, delivery arrangements, and other administrative matters.

· Follow up on pending orders, quotations, purchase orders, and customer requirements.

· Ensure customer requests and sales-related issues are communicated to the relevant internal departments for action.

3. Coordination with Internal Departments

· Coordinate closely with Sales, Finance, Operations, Logistics, Procurement, and other relevant departments to ensure smooth order processing and delivery.

· Assist the Sales team in checking product/service availability, pricing, delivery schedules, and order requirements.

· Coordinate with Finance on invoicing, payment status, outstanding balances, and credit-related matters.

· Coordinate with Logistics and Operations on delivery schedules and order fulfilment.

· Follow up with relevant departments to ensure customer requirements are completed within the agreed timeline.

4. Sales Reporting & Performance Monitoring

· Prepare daily, weekly, and monthly sales reports for management and the Sales team.

· Maintain accurate records of sales transactions, quotations, orders, and customer activities.

· Monitor sales targets, order status, pending quotations, and outstanding customer requirements.

· Assist in preparing sales performance summaries, forecasts, and management reports.

· Analyse basic sales data and highlight discrepancies, pending matters, or potential issues to the Sales Manager.

5. Customer Service & General Sales Support

· Respond to customer enquiries and provide timely administrative support to address their requests.

· Assist the Sales team in following up with existing and prospective customers.

· Maintain good customer relationships through professional and timely communication.

· Support sales campaigns, events, customer meetings, and other business activities when required.

· Perform other administrative and sales support duties as assigned by the Sales Manager or Management.

Job Requirements

1. Educations

· Diploma or Bachelor's Degree in Business Administration, Sales & Marketing, Business Management, or a related field.

· Candidates with relevant sales administration experience may also be considered.

2. Experiences

· Minimum 2–4 years of relevant experience in sales administration, sales coordination, customer service, or a similar role.

· Experience in a construction, property development, trading, manufacturing, or related industry is an advantage.

· Experience handling quotations, purchase orders, invoicing, customer records, and sales documentation is preferred.

· Familiarity with ERP, CRM, or sales management systems is an added advantage.

3. Soft skills

· Strong organizational and administrative skills.

· Good attention to detail and accuracy.

· Good time management and ability to meet deadlines.

· Strong follow-up and problem-solving skills.

· Able to manage multiple tasks and priorities effectively.

· Proficient in Microsoft Office, particularly Microsoft Excel and Word.

4. Inter-personal skills

· Good communication and interpersonal skills.

· Customer-oriented with a professional and positive attitude.

· Able to work effectively with the Sales team and other departments.

· Good coordination and follow-up skills.

· Able to communicate professionally with customers, suppliers, and internal stakeholders.

· Responsible, proactive, reliable, and able to work independently.

5. Certifications

· Certification in Sales, Business Administration, Customer Service, or related fields is an added advantage.

· Training or certification in CRM/ERP systems is an advantage.

· Proficiency in Microsoft Office or relevant business software is preferred.

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person