1. Sales and Customers Service
Maintains a profitable reputable café, that is:
- Handles cash transactions honestly, efficiently, and accurately.
- Assists in the supervision of the profitable café.
- Assists the Supervisor & Business Owner in planning and executing all sales promotions effectively and efficiently.
- Maintains an efficient, friendly service standard at all time.
- Responds proactively to prevent and resolve customer service situations.
- Handles all drink and food items during preparation safely.
- Sells and serves baked goods and miscellaneous food items to customers.
2. Store Operations
Maintaining efficient and sales targets, and surpass customer’s expectations on each occasion, that is:
- Completes daily report as assigned.
- Performs opening and closing duties
- Reports potential safety hazards to Café Owner
- Cleans the bar area, floor, grinders, take out trash, etc routinely.
3. Product Knowledge
Delivers consistent quality products, that is:
- Assists the Supervisor & Café Owner in educating all Barista on all products and services.
- Maintains the highest quality, consistent product standards.
- Oversees drink-making and ensuring that only consistent quality drinks and products are served.
Job Type: Full-time
Pay: RM1,900.00 - RM2,300.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
Work Location: In person