Abhidi Solution Hiring! Full Time Network Engineer L2 in Federal Territory, Earn up to MYR 10,000 - Ricebowl

Experience

· 3 to 10 years’ experience in a similar role as L2 operations lead and SME

Primary Duties & Responsibilities:

· Own end-to-end L2 network operations (incident, problem & change management)

· Act as primary escalation points for major incidents and critical outages

· Ensure SLA / KPI adherence and drive service improvements

· Lead daily operations calls, reviews, and reporting governance

· Drive root cause analysis (RCA) and implement preventive actions for key outages

· Coordinate with L1, L3, vendors, and cross-functional teams

· Manage team workload, prioritization, and task allocation

· Ensure process compliance (ITIL) and audit readiness

· Drive automation, documentation, and knowledge management

· Provide stakeholder communication & status reporting

· Provide expert support for routing & switching (BGP, OSPF, MPLS, VLANs, etc.)

· Troubleshoot complex data network issues and performance bottlenecks

Pay: Up to RM10,000.00 per month

Application Question(s):

• What is your visa type?
• Are you comfortable with 6 months and extendable contract?

Work Location: In person