Primary Purpose
The CRM Technical Consultant will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics 365 CRM platform. The ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development.
Responsibilities
Project Delivery
Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
Develop unit test package, execute tests & document test results to ensure the quality of the program
Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
Prepare & maintain up-to-date system documentation.
Analyse functional requirements to translate into application design using established design methodologies and guidelines
Ensure codes comply with company security guidelines
Teamwork
Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements
Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications
Participate in peer reviews to improve project quality
Requirement
Minimum 3 years of experience in developing, implementing and supporting Microsoft Dynamics 365 CRM/CE, CRM 2016/2015.
Possess relevant system development / maintenance experience using Microsoft Dynamics 365 CRM/SharePoint related technologies
Strong programming skills using the Microsoft CRM SDK, PowerApps, PowerBI, Flow, SSIS, C#, Web Services, XML, SQL Server, ASP.NET, HTML and JavaScript
Strong problem-solving skills and ability to think out of the box
Experience with Microsoft Dynamics CRM 2013 or later, including configuration and development of processes, plugins and other customizations
Understanding of the software development lifecycle (SDLC) and relational database concepts
Excellent time management skills, able to meet effort estimates and deadlines
Customer focused
Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
Able to travel as required
Avatar Techno Services Pte Ltd. is a Consulting and Solution Provider company in the Information Technology Industry, specialized in providing sound, secure and cost-effective IT solutions to Small & Medium enterprises thereby empowering and accelerating their growth.
Incorporated in 2019, Avatar Techno Services was initially under the banner of ILC Pte Ltd., providing IT Consulting services in Singapore to a handful companies in Singapore and overseas.
Within a short-span, we have grown from simple operation providing mono-service, to a team of dedicated staff, each of which is a professional in its own field.
We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.
Growing over the years with our maturity in service and excellence, we progress with a clear vision of brilliance in IT.
Avatar Techno Services provides customers consulting, integration, and implementation services and specialized in bringing business process capabilities, industry experience, and solution & market expertise that can help our clientele to deploy IT solutions, maximize functionality, and rapidly achieve Return on Investment