Stellar AI Hiring! Full Time Account Manager in - Ricebowl

Company Description Stellar AI is a Singapore-based Artificial Intelligence and management consultancy firm specializing in AI voice bot, chatbot, and customer engagement solutions. The company partners with organizations to enhance customer interactions through intelligent automation and tailored engagement strategies. Stellar AI focuses on applying advanced AI technologies to real-world business challenges, helping clients improve efficiency and customer satisfaction. Prospective team members can learn more about the company’s work and culture through its social media presence on Facebook and Twitter.
Role Description The Account Manager role at Stellar AI is a full-time hybrid position based in Singapore, with flexibility for some work-from-home arrangements. This role is responsible for managing client relationships, understanding their business needs, and ensuring successful delivery of AI voice bot, chatbot, and customer engagement solutions. Day-to-day activities include coordinating with internal technical and consulting teams, preparing proposals, conducting client meetings and presentations, and monitoring project progress and outcomes. The Account Manager will also handle account planning, identify opportunities for upselling or cross-selling, and provide ongoing support and performance reporting to clients.
Qualifications

• Strong client relationship management skills, including stakeholder communication, expectation setting, and conflict resolution.
• Experience in account management, sales or business development, preferably within technology, SaaS, or consulting environments.
• Basic understanding of AI, chatbots, customer engagement platforms, or related digital solutions, with the ability to translate technical concepts into business value.
• Solid organizational and project coordination skills, including managing timelines, priorities, and deliverables across multiple accounts.
• Excellent written and verbal communication skills in English; proficiency in additional regional languages is an advantage.
• Comfort working in a hybrid environment, demonstrating self-motivation, accountability, and collaboration with cross-functional teams.
• Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience.
• Prior experience working with clients in Singapore or the broader APAC region is beneficial.