- Singapore Singapore
KEIZEN PTE. LTD. Hiring! Full Time Operations Executive in , Earn up to SGD 4,500 - Ricebowl
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Job Description
Responsibilities
Job Summary
We are seeking a responsible and proactive Operations Executive to manage daily warehouse and delivery operations, ensuring smooth parcel handling, timely deliveries, and effective resolution of operational issues.
Responsibilities
Oversee daily warehouse operations to ensure shipments are received, sorted, and dispatched efficiently
Coordinate with drivers to ensure deliveries are completed smoothly and on schedule
Monitor outstanding, failed, and urgent deliveries and follow up until resolution
Communicate clearly with clients and customers regarding delivery status, enquiries, and operational issues
Handle and resolve delivery complaints, missing shipments, and other service-related matters promptly
Ensure warehouse staff and drivers adhere to company SOPs and operational procedures
Monitor daily delivery performance and report significant issues to management
Identify operational problems and take initiative to resolve them quickly and effectively
Use basic computer skills to support delivery and logistics system operations
Preferred competencies and qualifications
Experience in logistics, warehouse, or delivery operations
Proficient communication and customer service skills to coordinate with clients, drivers, and warehouse staff
Ability to work independently with strong organizational and problem-solving skills in a fast-paced environment
Experience with delivery/logistics systems is an advantage
Ability to communicate in English; knowledge of Mandarin is an advantage for client communication
We are seeking a responsible and proactive Operations Executive to manage daily warehouse and delivery operations, ensuring smooth parcel handling, timely deliveries, and effective resolution of operational issues.
Responsibilities
Oversee daily warehouse operations to ensure shipments are received, sorted, and dispatched efficiently
Coordinate with drivers to ensure deliveries are completed smoothly and on schedule
Monitor outstanding, failed, and urgent deliveries and follow up until resolution
Communicate clearly with clients and customers regarding delivery status, enquiries, and operational issues
Handle and resolve delivery complaints, missing shipments, and other service-related matters promptly
Ensure warehouse staff and drivers adhere to company SOPs and operational procedures
Monitor daily delivery performance and report significant issues to management
Identify operational problems and take initiative to resolve them quickly and effectively
Use basic computer skills to support delivery and logistics system operations
Preferred competencies and qualifications
Experience in logistics, warehouse, or delivery operations
Proficient communication and customer service skills to coordinate with clients, drivers, and warehouse staff
Ability to work independently with strong organizational and problem-solving skills in a fast-paced environment
Experience with delivery/logistics systems is an advantage
Ability to communicate in English; knowledge of Mandarin is an advantage for client communication
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