JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Purpose:
The Corporate Receptionist acts as the professional face of the organization, managing front-of-house operations within a strict Good Manufacturing Practice (GMP) pharmaceutical facility. Beyond traditional hospitality duties, this position provides critical, high-utility administrative support. The receptionist manages vendor Site Induction Course (SIC) registrations, tracks daily floor attendance, and serves as the primary operational backup to the Facility Coordinator (FC) for Purchase Order (PO) invoicing and budget tracking.
Key Responsibilities
1. Front-of-House, Vendor SIC Registration & Attendance Tracking
Site Induction Course (SIC) Management: Coordinate and register all incoming vendors, contractors, and visitors for the mandatory Site Induction Course (SIC) before allowing floor access.
Attendance Tracking: Actively track and record daily on-site attendance for all internal staff, external vendors, and contract service providers.
Daily Reporting: Compile, update, and distribute accurate daily attendance reports to the site management team to ensure headcount transparency and emergency evacuation compliance.
Access Control: Greet visitors, manage the registration kiosk, issue security badges, and route calls or messages to the appropriate site personnel.
2. Financial & Administrative Backup (Supporting the Facility Coordinator)
PO Invoicing Assistance: Act as the direct operational backup to the Facility Coordinator by inputting, tracking, and verifying Purchase Orders (POs) and processing vendor invoices.
Budget Tracker Maintenance: Assist in updating the site’s financial budget tracker to ensure all daily operational and soft services expenditures are captured accurately.
Finance Liaison: Work closely with the Facility Coordinator and the Finance Manager during peak periods or financial year-ends to reconcile invoices and flag discrepancies.
3. GMP Site Logistics & General Admin
Visitor Briefings: Ensure that all non-site visitors receive and understand basic health, safety, and GMP compliance overview documentation prior to site entry.
Mailroom & Package Distribution: Oversee incoming and outgoing mail, handle courier tracking, sort packages, and manage logistics distribution on the ground.
General Administration: Assist the Assistant Facilities Manager (AFM) and the broader FM team with ad-hoc general administrative tasks, data entry, and meeting scheduling.
Job Requirements & Qualifications
Experience: Minimum 1–2 years of experience in corporate reception, hospitality, or administrative operations. Prior experience working within a pharmaceutical, biopharma, or regulated MNC manufacturing environment is highly preferred.
Administrative Discipline: Proven ability to accurately track attendance data, compile reports daily, and organize vendor training registration records.
Financial Literacy: Basic understanding of financial administration, with proven experience or a strong aptitude for handling invoice matching and data entry into spreadsheets.
Technical Skills: Proficiency in Microsoft Office (specifically Microsoft Excel for updating budget trackers and attendance logs) and a willingness to learn corporate procurement platforms (e.g., SAP, JDE).
Communication: Exceptional interpersonal, verbal, and written communication skills with a strong service-oriented mindset.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.