Job Title: Sales Assistant
Job Summary
We are looking for a friendly, motivated, and customer-focused Sales Assistant to support our sales team and provide excellent service to customers. The successful candidate will assist with daily sales activities, product enquiries, order processing, and maintaining a positive customer experience.
Key Responsibilities
- Assist customers with product enquiries, recommendations, and purchases.
- Provide friendly and professional customer service.
- Support the sales team in achieving sales targets.
- Process sales orders, quotations, invoices, and related documents.
- Follow up with customers regarding orders, payments, and enquiries.
- Maintain accurate customer and sales records.
- Assist with stock checking, product displays, and inventory management.
- Handle customer complaints and resolve issues professionally.
- Keep the sales area clean, organized, and presentable.
- Assist with promotions, marketing activities, and sales campaigns.
- Perform other sales and administrative duties as assigned.
Requirements
- Minimum SPM/O-Level or equivalent; relevant experience is an advantage.
- Previous experience in sales, retail, customer service, or a related field is preferred.
- Good communication and interpersonal skills.
- Customer-oriented, friendly, and confident.
- Able to work independently as well as part of a team.
- Basic computer skills, including Microsoft Office.
- Good organizational and time-management skills.
- Willing to learn and take initiative.
- Able to work flexible hours, weekends, or public holidays when required.
Key Skills
- Customer Service
- Sales & Negotiation
- Communication
- Product Knowledge
- Order Processing
- Problem Solving
- Teamwork
- Time Management
Working Conditions
- Full-time position
- Competitive salary and benefits
- Training and development opportunities
- Career advancement opportunities
- Performance-based incentives may be provided
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Flexible schedule
- Maternity leave
Work Location: Hybrid remote in Petaling Jaya (47301)