- Singapore
Working Location
Job Description
Responsibilities
We are looking for an experienced AIOps Engineer to join our team and help drive smarter, more reliable IT operations through observability, predictive analytics, and automation.
Key Responsibilities:
• Design and optimize Splunk ITSI dashboards, KPIs, glass tables, and service maps
• Monitor system health and investigate real-time issues and anomalies
• Perform root cause analysis using observability data
• Apply Machine Learning for anomaly detection and predictive analytics
• Integrate and maintain ServiceNow CMDB/CIs with Splunk
• Develop automation scripts using Python, Linux, or similar tools
• Support ITIL processes and modern IT operations practices
Requirements:
Degree in Computer Science, Engineering, Information Systems, or equivalent
Hands-on experience with Splunk ITSI or similar observability platforms
Strong knowledge of ServiceNow, including CMDB and CI relationships
Experience with Machine Learning for anomaly detection/predictive analytics
Proficient in scripting, particularly Python/Linux
Strong troubleshooting, analytical, and investigation skills
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