- Central and Western Distr., Hong Kong Island Central and Western Distr. Hong Kong Island, Hong Kong Hong Kong

Working Location
Job Description
Responsibilities
This role is responsible for the implementation, administration, maintenance and continuous improvement of enterprise-grade security technology platforms, with a primary focus on CCure 9000 Access Control and Genetec Security Center CCTV systems.
The successful candidate will be working closely with internal stakeholders, vendors and regional office teams to ensure security systems remain fully operational, compliant and aligned with business requirements.
Key Responsibilities
Security Systems Administration
Administer and support enterprise Access Control, CCTV and related security systems
Manage user access, system configuration, privileges and reporting
Perform troubleshooting, root cause analysis and incident resolution
Support system upgrades, migrations and implementation projects
Ensure systems operate according to design and performance requirements
Regional Operations Support
Provide APAC regional support for security technologies
Coordinate maintenance activities across multiple locations
Manage vendor performance, service quality and SLA compliance
Conduct preventive maintenance planning and review
Project & Vendor Management
Lead security technology enhancement and deployment projects
Coordinate with system integrators and technology vendors
Support procurement, tender evaluation and acceptance testing
Manage project documentation and implementation schedules
Governance & Documentation
Prepare technical documentation, SOPs and system records
Support internal audits and compliance reviews
Maintain inventory and lifecycle management records for security equipment
MUST HAVE Requirements
Technical Experience
Minimum 5 years' experience supporting enterprise physical security systems
Proven hands-on experience in:
Access Control Systems
CCTV / Video Management Systems
Intrusion Alarm Systems
Visitor Management Systems
Experience with enterprise or multinational corporate environments
Platform Knowledge
Candidates should have practical experience in one or more of the following:
CCure 9000
Genetec Security Center
Lenel OnGuard
Milestone VMS
Honeywell Pro-Watch
Soft Skills
Strong stakeholder management and communication skills
Experience working with regional teams and external vendors
Ability to work independently and manage multiple priorities
Fluent written and spoken English
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