- Geylang Southeast (Singapore) Singapore
Remora Networks Solutions Pte Ltd Hiring! Full Time Account Manager in Southeast (Singapore), Earn up to SGD 4,000 - Ricebowl
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Job Description
Responsibilities
Company Overview
The client is an info-comm technology solutions provider offering integrated ICT services in Enterprise IT Infrastructure, Mobility, and management. They partner with leading IT vendors to deliver tailored solutions and provide continuous training and career development in a vibrant, fast-paced environment.
Job Summary
The IT Account Manager manages and grows a portfolio of corporate IT clients by building strong relationships, driving revenue growth, and coordinating solution delivery with internal teams to ensure client satisfaction and successful project execution.
Responsibilities
Manage and grow a portfolio of corporate IT accounts across SME, Enterprise, and Government sectors
Build and maintain strong relationships with IT Managers, Procurement, and C-level stakeholders to understand business needs
Recommend IT solutions aligned with client environments to support business objectives
Drive revenue growth through contract renewals, upselling, and cross-selling IT products and services
Coordinate with Sales, Pre-sales, Technical, and Delivery teams to ensure seamless solution delivery
Oversee project rollouts including IT support, cloud services, Microsoft 365, networking, servers, cybersecurity, and CCTV
Ensure projects are delivered on time, within scope, and meet client expectations
Respond promptly to client queries, complaints, and escalations to maintain high satisfaction
Prepare commercial documents such as quotations, proposals, Statements of Work (SOWs), and contracts
Manage contract renewals, Service Level Agreements (SLAs), and support agreements effectively
Maintain accurate client and sales records in CRM systems
Forecast revenue and provide monthly sales and account reports
Attend client meetings, Quarterly Business Reviews (QBRs), and site visits to strengthen client engagement
Required competencies and certifications
Diploma or Degree in IT, Business, or related field
2-4 years of experience in IT Account Management, IT Sales, or Technical Sales within a B2B environment
Proficient understanding of IT infrastructure, networking, cloud computing, Microsoft solutions, and managed IT services to communicate effectively with clients
Strong communication, negotiation, and relationship-building skills demonstrated through managing client portfolios and driving sales
Effective problem-solving skills applied to customer service and account management scenarios
Organized and detail-oriented with the ability to manage multiple accounts simultaneously
Proficient in Microsoft Office and CRM tools for sales tracking and reporting
Preferred competencies and qualifications
Existing client network in Singapore to facilitate business development
Experience working with vendors such as Microsoft, Cisco, Dell, HPE, and Samsung
Other Information
What We Offer
Competitive basic salary plus commission and performance bonuses
Medical benefits, annual leave, and training opportunities
Exposure to enterprise IT projects and solutions
Career progression opportunities to Senior Account Manager or Sales Manager
We are an info-comm technology solutions provider. We offer an extensive suite of integrated ICT solutions and services leveraging on our expertise in Enterprise IT Infrastructure, Mobility and management.
In partnership with leading industry IT vendors, we provide best of breed IT infrastructure and Mobility solution to meet the needs of our diversified base of customers.
AT Remora, we provide continuous training and upgrading for all our employees for their career progression and development for deserving talents. The youthful, vibrant and fast-paced environment, coupled with welfare and benefits that is above industry benchmark, is an ideal place for aspiring and driven candidates to work and to grow.
The client is an info-comm technology solutions provider offering integrated ICT services in Enterprise IT Infrastructure, Mobility, and management. They partner with leading IT vendors to deliver tailored solutions and provide continuous training and career development in a vibrant, fast-paced environment.
Job Summary
The IT Account Manager manages and grows a portfolio of corporate IT clients by building strong relationships, driving revenue growth, and coordinating solution delivery with internal teams to ensure client satisfaction and successful project execution.
Responsibilities
Manage and grow a portfolio of corporate IT accounts across SME, Enterprise, and Government sectors
Build and maintain strong relationships with IT Managers, Procurement, and C-level stakeholders to understand business needs
Recommend IT solutions aligned with client environments to support business objectives
Drive revenue growth through contract renewals, upselling, and cross-selling IT products and services
Coordinate with Sales, Pre-sales, Technical, and Delivery teams to ensure seamless solution delivery
Oversee project rollouts including IT support, cloud services, Microsoft 365, networking, servers, cybersecurity, and CCTV
Ensure projects are delivered on time, within scope, and meet client expectations
Respond promptly to client queries, complaints, and escalations to maintain high satisfaction
Prepare commercial documents such as quotations, proposals, Statements of Work (SOWs), and contracts
Manage contract renewals, Service Level Agreements (SLAs), and support agreements effectively
Maintain accurate client and sales records in CRM systems
Forecast revenue and provide monthly sales and account reports
Attend client meetings, Quarterly Business Reviews (QBRs), and site visits to strengthen client engagement
Required competencies and certifications
Diploma or Degree in IT, Business, or related field
2-4 years of experience in IT Account Management, IT Sales, or Technical Sales within a B2B environment
Proficient understanding of IT infrastructure, networking, cloud computing, Microsoft solutions, and managed IT services to communicate effectively with clients
Strong communication, negotiation, and relationship-building skills demonstrated through managing client portfolios and driving sales
Effective problem-solving skills applied to customer service and account management scenarios
Organized and detail-oriented with the ability to manage multiple accounts simultaneously
Proficient in Microsoft Office and CRM tools for sales tracking and reporting
Preferred competencies and qualifications
Existing client network in Singapore to facilitate business development
Experience working with vendors such as Microsoft, Cisco, Dell, HPE, and Samsung
Other Information
What We Offer
Competitive basic salary plus commission and performance bonuses
Medical benefits, annual leave, and training opportunities
Exposure to enterprise IT projects and solutions
Career progression opportunities to Senior Account Manager or Sales Manager
We are an info-comm technology solutions provider. We offer an extensive suite of integrated ICT solutions and services leveraging on our expertise in Enterprise IT Infrastructure, Mobility and management.
In partnership with leading industry IT vendors, we provide best of breed IT infrastructure and Mobility solution to meet the needs of our diversified base of customers.
AT Remora, we provide continuous training and upgrading for all our employees for their career progression and development for deserving talents. The youthful, vibrant and fast-paced environment, coupled with welfare and benefits that is above industry benchmark, is an ideal place for aspiring and driven candidates to work and to grow.
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