- Tuas South Avenue 10 Tuas Southwest (Singapore) Singapore
CITY ENERGY PTE. LTD. (AS TRUSTEE OF CITY ENERGY TRUST) Hiring! Full Time Customer Relations Officer in Southwest (Singapore), Earn up to SGD 3,000 - Ricebowl
Customer Relations Officer
CITY ENERGY PTE. LTD. (AS TRUSTEE OF CITY ENERGY TRUST)
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Job Description
Responsibilities
Job Responsibilities:
Assist in mobilizing standby personnel at all levels during emergency calls.
Liaise with Service Crews from City Energy and/or SP Group on matters related to gas supply interruptions, gas leaks, and other gas-related incidents.
Coordinate the dispatch of mobile contractors for Commercial & Industrial (C&I) servicing requests.
Coordinate the dispatch of Service Crews for Residential and Commercial aftersales requests.
Support operations by responding to electric vehicle users’ enquiries via calls and emails.
Perform any other duties as assigned by the Supervisor.
Requirements:
GCE ‘O’ Level or equivalent.
Good communication and interpersonal skills, with a customer-focused mindset.
Result-oriented, self-motivated, and a strong team player.
Computer literate.
Required to liaise with Mandarin-speaking customers.
Candidates must be comfortable working in an industrial area and be able to arrange their own transportation, including for evening shifts ending at 10.30pm.
Work schedule: 6 days' work week (rotating 2-shift work pattern (0800 – 1600 hrs and 1430 – 2230 hrs))
We thank you for your interest in the above position and regret that only short-listed candidates will be notified.
Assist in mobilizing standby personnel at all levels during emergency calls.
Liaise with Service Crews from City Energy and/or SP Group on matters related to gas supply interruptions, gas leaks, and other gas-related incidents.
Coordinate the dispatch of mobile contractors for Commercial & Industrial (C&I) servicing requests.
Coordinate the dispatch of Service Crews for Residential and Commercial aftersales requests.
Support operations by responding to electric vehicle users’ enquiries via calls and emails.
Perform any other duties as assigned by the Supervisor.
Requirements:
GCE ‘O’ Level or equivalent.
Good communication and interpersonal skills, with a customer-focused mindset.
Result-oriented, self-motivated, and a strong team player.
Computer literate.
Required to liaise with Mandarin-speaking customers.
Candidates must be comfortable working in an industrial area and be able to arrange their own transportation, including for evening shifts ending at 10.30pm.
Work schedule: 6 days' work week (rotating 2-shift work pattern (0800 – 1600 hrs and 1430 – 2230 hrs))
We thank you for your interest in the above position and regret that only short-listed candidates will be notified.
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