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BGC GROUP PTE. LTD. Hiring! Full Time Administrative Executive (Enquiries - Case Support) in Central Region (Singapore), Earn up to SGD 2,760 - Ricebowl

Administrative Executive (Enquiries - Case Support)

Central Region (Singapore)

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Working Location

  • 298 TIONG BAHRU ROAD Central Region (Singapore) Singapore

Job Description

Responsibilities

Administrative Executive (Enquiries & Case Support)

Job Details

  • Contract Duration: 12 Months
  • Salary: Up to $3,340 per month
  • Working Hours: Monday - Thursday: 8:30am - 6:00pm, Friday: 8:30am - 5:30pm
  • Nearest MRT Station: Caldecott MRT Station

You’ll support a team that handles sensitive enquiries and case-related requests. The role suits someone who writes clearly, follows through on outstanding matters and is comfortable communicating with people who may need patient, careful assistance.

Key Responsibilities

  • Manage incoming email enquiries, provide accurate responses and refer complex matters to the appropriate team member.
  • Draft professional correspondence for review and follow up on requests until they are resolved.
  • Help assign incoming cases and keep records and tracking reports up to date.
  • Provide day-to-day administrative support to the team.

Requirements / Preferred Qualifications

  • Degree qualification with 1 to 2 years of relevant experience in administration, customer service or a similar role.
  • Strong written and spoken English, including the ability to draft clear response letters.
  • Proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
  • Able to handle sensitive enquiries with empathy, patience and professionalism.

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BGC Group Pte Ltd- Outsourcing Division

EA Licence No. 05C3053

Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.

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