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MVC Resources Hiring! Full Time Logistics Customer Service (Import-Export) in Selangor - Ricebowl

Logistics Customer Service (Import-Export)

Port Klang, Selangor

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Working Location

  • Port Klang Selangor Malaysia

Job Description

Responsibilities

  • Leverage in-depth knowledge of freight forwarding operations and customer service (CS) processes to ensure the smooth execution of international shipments.(Import & Export)
  • Provide sales support by assisting with pricing strategies, quotations, and negotiations to secure new business opportunities.
  • Cultivate and maintain long-term relationships with overseas shipping agencies,freight forwarders, and trade regulators.
  • Identify emerging markets and business opportunities through in-depth market and competitor analysis.
  • Negotiate high-value agency agreements and contracts to strengthen global partnerships.
  • Provide senior management with actionable insights, reports, and recommendations for continuous business growth.



Requirements

  • Minimum 2 years of working experience in logistics or freight forwarding
  • Solid knowledge of global trade regulations, customs procedures, and shipping documentation
  • Hands-on experience in import & export operations
  • Familiar with preparing and handling quotations for clients
  • Strategic thinker with a track record of driving business growth and achieving measurable results
  • Strong communication and coordination skills with internal teams, carriers, and clients
  • Detail-oriented, organized, and able to work in a fast-paced environment
  • Good reading and speaking skill in English and Mandarin, as required to liase with China skateholder.



Benefits

  • Competitive basic salary
  • Performance bonus based on individual and team achievements
  • Opportunities for career growth and skill development
  • Supportive and collaborative working environment
  • Annual leave, medical, and insurance coverage
  • Free parking provided

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