- Choa Chu Kang Southwest (Singapore) Singapore
ALPHA SKATES PTE. LTD. Hiring! Student Support Officer in Southwest (Singapore), Earn up to SGD 3,800 - Ricebowl
Student Support Officer
ALPHA SKATES PTE. LTD.
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Job Description
Responsibilities
Job Description
The
Student Support Officer
will be responsible for ensuring a smooth and positive experience for students enrolled in the academy. This role involves administrative support, communication with students and parents, and assisting coaches with logistics.
Key Responsibilities:
Student Enrollment & Onboarding:
Manage registrations, payments, and documentation for new students.
Convey orientation details and provide academy guidelines to parents.
Communication & Support:
Serve as the primary point of contact for students and parents (via WhatsApp)
Address inquiries regarding schedules, fees, training programs, and policies.
Administrative Coordination:
Maintain student records (attendance, progress, feedback).
Schedule training sessions and assist with rescheduling of sessions when required.
Assist coaches with equipment, venue bookings, and logistics.
Problem Resolution:
Handle student/parent concerns and escalate issues when necessary.
Work with the management team to improve student satisfaction.
Promotion & Engagement:
Help organize student engagement activities (e.g., tournaments, workshops).
Assist in marketing efforts (social media, newsletters, testimonials).
Requirement
Minimum of diploma in business administrative course
Minimum of 1 year in customer support or student support
Strong
communication
(written & verbal) and
interpersonal skills
Proficient in
Microsoft Office
Suitable for retirees looking for part time work. This job is on contractual basis, renewable every 3 months.
The only registered in-line skating school in Singapore under Inline Certification Programme International (ICPI).
Our instructors have various certifications from Ministry of Education (MOE) coach, National Registry of Coaches (NROC), Certified First Aiders, internationally recognised certification from ICPI, Diploma in Sports Science and many more!
The
Student Support Officer
will be responsible for ensuring a smooth and positive experience for students enrolled in the academy. This role involves administrative support, communication with students and parents, and assisting coaches with logistics.
Key Responsibilities:
Student Enrollment & Onboarding:
Manage registrations, payments, and documentation for new students.
Convey orientation details and provide academy guidelines to parents.
Communication & Support:
Serve as the primary point of contact for students and parents (via WhatsApp)
Address inquiries regarding schedules, fees, training programs, and policies.
Administrative Coordination:
Maintain student records (attendance, progress, feedback).
Schedule training sessions and assist with rescheduling of sessions when required.
Assist coaches with equipment, venue bookings, and logistics.
Problem Resolution:
Handle student/parent concerns and escalate issues when necessary.
Work with the management team to improve student satisfaction.
Promotion & Engagement:
Help organize student engagement activities (e.g., tournaments, workshops).
Assist in marketing efforts (social media, newsletters, testimonials).
Requirement
Minimum of diploma in business administrative course
Minimum of 1 year in customer support or student support
Strong
communication
(written & verbal) and
interpersonal skills
Proficient in
Microsoft Office
Suitable for retirees looking for part time work. This job is on contractual basis, renewable every 3 months.
The only registered in-line skating school in Singapore under Inline Certification Programme International (ICPI).
Our instructors have various certifications from Ministry of Education (MOE) coach, National Registry of Coaches (NROC), Certified First Aiders, internationally recognised certification from ICPI, Diploma in Sports Science and many more!
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