Trainix Combat Sports Store Hiring! Full Time Sales Coordinator in Federal Territory, Earn up to MYR 5,000 - Ricebowl

Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.

Minimum 3 years of experience in sales administration, sales support, or a similar role (fresh graduates with relevant internships may be considered).

Strong communication skills, with the ability to interact professionally with customers and internal stakeholders.

Comfortable handling both online and offline sales processes.

Detail-oriented with good organisational and time management skills.

Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP or CRM systems is an added advantage.

Able to work independently as well as collaboratively within a team.

Proficient in English; proficiency in Bahasa Malaysia and/or Mandarin is an advantage, depending on customer base.

Why Join Us

Hands-on exposure to end-to-end sales operations

Collaborative and supportive team environment

Opportunity to grow into senior sales or operations roles

• Handle and process online and offline sales orders.
• Coordinate with customers on orders, payments, deliveries, returns, and after-sales matters.
• Provide timely, professional customer service through online channels, phone calls, and walk-in enquiries; address complaints and follow up on customer requests.
• Prepare invoices, Delivery Orders, quotations, and other sales documents.
• Coordinate with Operations and Finance to ensure orders are properly processed and fulfilled.
• Monitor stock levels, maintain accurate inventory records, and coordinate stock replenishment when needed.
• Assist with stock receiving, checking, labelling, arrangement, and periodic stock counts to ensure inventory accuracy.
• Update product availability and notify relevant teams of low-stock, damaged, or discrepancy issues.
• Maintain accurate sales records, customer information, and documentation.
• Assist with daily sales administration and other customer service duties.
• Perform other reasonable duties as assigned by Management from time to time.
• You are expected to perform duties reasonably assigned to you.