Crowne Plaza Kuala Lumpur City Centre Hiring! Full Time F-B Supervisor in Federal Territory - Ricebowl

What is the job?

As the F&B Supervisor, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes. Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct staff in cash security procedures
• Deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Assist with menu and wine list creation
• Supervise functions
• Supervise outlet service
• Work with Superior on manpower planning and management needs
• Work with Superior in the preparation and management of the Department’s budget

Accountability

Number of employees supervised –

Direct - GSA/ Food and Beverage Attendants

Key Metrics –

• Completion of daily operational tasks

What we need from you?

• Diploma in Hotel Management, Food & Beverage, or related field with preferably 1 to 2 years experience in restaurant operations

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person