1. Outbound Calling
Calling potential or existing customers from a provided list (cold calling or warm leads).
Promoting Services.
Setting appointments or generating sales leads.
2. Inbound Calling
Handling calls from customers responding to ads, emails, or previous contact.
Providing information and assisting with product/service queries.
3. Sales & Lead Generation
Explaining service features and benefits.
Recording customer details and outcomes of each call in a CRM system.
4. Customer Service
Answering questions, resolving complaints, or forwarding them to the right department.
Following up on previous calls or inquiries.
5. Data Entry & Reporting
Maintaining accurate records of calls, interactions, and outcomes.
Reporting daily/weekly results to supervisors.
Skills Needed
Strong verbal communication
Active listening
Sales or persuasion techniques
Basic computer and typing skills
Full-time or part-time welcome.
Only open to
Singaporeans and PRs
due to quota restrictions.
Xin Cheng SG Pte Ltd Overview
鑫城有限公司
Xin Cheng SG Pte Ltd (鑫城有限公司) is a diversified company offering a wide range of services tailored to meet the needs of its clients across various industries. The company is committed to delivering high-quality solutions with a focus on reliability, efficiency, and professionalism.
Services Provided:
Building & Construction Works:
Xin Cheng SG specializes in a variety of building and construction services, catering to both private and commercial projects, ensuring timely and high-quality execution.
Electrical & Inspection Works:
The company provides comprehensive electrical services, including installation, maintenance, and inspection, ensuring that all work is compliant with the latest safety standards.
Cleaning Works:
Xin Cheng SG offers professional cleaning services, suitable for residential, commercial, and industrial environments, ensuring clean and hygienic spaces.
Handyman Services:
With a skilled team of professionals, Xin Cheng SG provides a wide array of handyman services, from minor repairs to installation tasks, ensuring solutions for all general maintenance needs.
Transportation Services:
The company offers reliable transportation services, supporting both individual and business needs, ensuring timely deliveries and safe transportation of goods and personnel.
Supply and Logistics Services:
Xin Cheng SG also specializes in supply chain management and logistics services, ensuring efficient and effective delivery of goods and materials for various projects.
Xin Cheng SG Pte Ltd is known for its dedication to providing comprehensive and efficient services, with a strong emphasis on customer satisfaction and excellence in every aspect of its operations.